Shawn Clark
Oak Ridge,TN
Summary
Results-oriented Detail Manager eager to contribute expertise and 25 years of experience to new role with room for advancement. Pragmatic and methodical professional well-versed in detailing work, team leadership and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Automotive Detail Manager
Rocky Top Dent Works
Knoxville , TN
2021.01 - 2022.02
- Oversaw inventory, equipment maintenance and bay cleaning.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Inspected finished work to verify employee compliance with detailing standards.
- Managed team of 6 personnel focused on providing expert detailing services to service and retail customers.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Trained detail team to deliver best possible service to customers with quality work.
Auto Detailer
Wheel 2 Wheel Collision Repair
Oak Ridge , TN
2019.09 - 2021.01
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Automotive Detail Manager
Teph Seal Auto Appearance
Orlando , FL
2018.07 - 2019.09
- Oversaw inventory, equipment maintenance and bay cleaning.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Inspected finished work to verify employee compliance with detailing standards.
- Managed team of 9 personnel focused on providing expert detailing services to service and retail customers.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Trained detail team to deliver best possible service to customers with quality work.
Auto Detailer
Polish Masters
Knoxville , TN
2013.05 - 2018.07
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
- Painted engine components and related parts by using spray gun or aerosol can and masking material.
Education
High School Diploma -
Harriman High School
Harriman, TNSkills
- Interior surfaces expertise
- Washing and waxing procedures
- Excellent Communication
- Multitasking Abilities
Timeline
Automotive Detail Manager
Rocky Top Dent Works
2021.01 - 2022.02
Auto Detailer
Wheel 2 Wheel Collision Repair
2019.09 - 2021.01
Automotive Detail Manager
Teph Seal Auto Appearance
2018.07 - 2019.09
Auto Detailer
Polish Masters
2013.05 - 2018.07
High School Diploma -
Harriman High School