Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Clark

Oak Ridge,TN

Summary

Results-oriented Detail Manager eager to contribute expertise and 25 years of experience to new role with room for advancement. Pragmatic and methodical professional well-versed in detailing work, team leadership and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Automotive Detail Manager

Rocky Top Dent Works
Knoxville, TN
01.2021 - 02.2022
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Coordinated exterior and interior washing of vehicles according to customer wishes.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Managed team of 6 personnel focused on providing expert detailing services to service and retail customers.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Trained detail team to deliver best possible service to customers with quality work.

Auto Detailer

Wheel 2 Wheel Collision Repair
Oak Ridge, TN
09.2019 - 01.2021
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.

Automotive Detail Manager

Teph Seal Auto Appearance
Orlando, FL
07.2018 - 09.2019
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Coordinated exterior and interior washing of vehicles according to customer wishes.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Managed team of 9 personnel focused on providing expert detailing services to service and retail customers.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Trained detail team to deliver best possible service to customers with quality work.

Auto Detailer

Polish Masters
Knoxville, TN
05.2013 - 07.2018
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.

Education

High School Diploma -

Harriman High School
Harriman, TN

Skills

  • Interior surfaces expertise
  • Washing and waxing procedures
  • Excellent Communication
  • Multitasking Abilities

Timeline

Automotive Detail Manager

Rocky Top Dent Works
01.2021 - 02.2022

Auto Detailer

Wheel 2 Wheel Collision Repair
09.2019 - 01.2021

Automotive Detail Manager

Teph Seal Auto Appearance
07.2018 - 09.2019

Auto Detailer

Polish Masters
05.2013 - 07.2018

High School Diploma -

Harriman High School

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Shawn Clark