Results-oriented Detail Manager eager to contribute expertise and 25 years of experience to new role with room for advancement. Pragmatic and methodical professional well-versed in detailing work, team leadership and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Automotive Detail Manager
Rocky Top Dent Works
Knoxville, TN
2021.01 - 2022.02
Oversaw inventory, equipment maintenance and bay cleaning.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Inspected finished work to verify employee compliance with detailing standards.
Managed team of 6 personnel focused on providing expert detailing services to service and retail customers.
Maintained documentation for areas such as orders, activities, schedules and employee performance.
Trained detail team to deliver best possible service to customers with quality work.
Auto Detailer
Wheel 2 Wheel Collision Repair
Oak Ridge, TN
2019.09 - 2021.01
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Vacuumed interiors of vehicles to remove dirt and debris.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Automotive Detail Manager
Teph Seal Auto Appearance
Orlando, FL
2018.07 - 2019.09
Oversaw inventory, equipment maintenance and bay cleaning.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Inspected finished work to verify employee compliance with detailing standards.
Managed team of 9 personnel focused on providing expert detailing services to service and retail customers.
Maintained documentation for areas such as orders, activities, schedules and employee performance.
Trained detail team to deliver best possible service to customers with quality work.
Auto Detailer
Polish Masters
Knoxville, TN
2013.05 - 2018.07
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Vacuumed interiors of vehicles to remove dirt and debris.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
Painted engine components and related parts by using spray gun or aerosol can and masking material.