SHAWN CLOUSE
Shannon,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
Work History
Adult/Private Childcare Provider
Self-employeed
07.2024 - Current
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management, promoting adherence to prescribed regimens.
- Provided attentive and personalized care for children, ensuring safety and well-being during daily activities.
Weekend Assistant
Wildly Rooted Photography
09.2023 - Current
- Assist with client sessions on site and remote.
- Organized studio by putting away equipment and filing paperwork.
- Supported photography and video shoots by helping with equipment setup.
Rebate Claims Specialist
Newell Brands Inc.
10.2015 - 12.2023
- Analyzed accrual based claims to determine if customers deductions were valid and made approval or denial decisions based in the available accruals.
- Reviewed incoming documentation for completeness prior to processing a claim.
- Conducted timely reviews of claims to ensure accuracy and completeness of documentation.
- Drafted letters of denial and provided appropriate backup supporting the claims denial.
- Collaborated with other departments, customers and insurance companies to resolve claims in an efficient and timely manner.
Claims Specialist
Newell Brands Inc.
06.2005 - 10.2015
- Researched and review information to determine the validity of customers deductions related to short shipments, return/defective product and shipping related violations.
- Reviewed incoming documentation for completeness to determine type of deduction prior to approving or denying claim.
- Conducted timely reviews of claims to ensure accuracy and completeness of documentation.
- Drafted letters of denial and provided appropriate backup supporting the claims denial.
- Collaborated with other departments, customers and insurance companies to resolve claims in an efficient and timely manner.
Catering Manager
Chiles Catering Co.
05.1999 - 06.2005
- Maintained inventory of all catering supplies and equipment, ensuring availability for events.
- Interacted with customers to obtain feedback on product quality and service levels.
- Coordinated with vendors to secure necessary food items and other supplies in a timely manner.
- Communicated with parties to verify menus and update changes.
Recruiter
Asche Transfer
07.1996 - 05.1998
- Reviewed resumes against job requirements and conducted initial phone interviews with applicants.
- Conducted reference checks and background checks on applicants.
Education
High School Diploma -
Eastland High School
Lanark, IL05.1996
Skills
- Reading Comprehension
- Documentation Review
- Critical Thinking
- SAP Software Solutions
- Onbase Hyland Software
- Microsoft Outlook
- Microsoft Office
- Time management
- Respectful and compassionate
- Multitasking and organization
Timeline
Adult/Private Childcare Provider
Self-employeed
07.2024 - Current
Weekend Assistant
Wildly Rooted Photography
09.2023 - Current
Rebate Claims Specialist
Newell Brands Inc.
10.2015 - 12.2023
Claims Specialist
Newell Brands Inc.
06.2005 - 10.2015
Catering Manager
Chiles Catering Co.
05.1999 - 06.2005
Recruiter
Asche Transfer
07.1996 - 05.1998
High School Diploma -
Eastland High School
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