Shellie Allen
Madrid,IA
Summary
Dedicated childcare provider with extensive experience at UnityPoint, skilled in early childhood education and emotional support. Proven ability to foster positive relationships with families, implement engaging activities, and ensure safety. CPR certified, with strong problem-solving and communication skills, enhancing children's development and well-being in a nurturing environment.
Overview
12
12
years of professional experience
Work History
In-Home Childcare Provider
Self-Employed
Madrid, IA
02.2015 - Current
- Provided personalized care and supervision for children in a home environment.
- Developed engaging educational activities to promote early childhood development.
- Maintained a safe and hygienic environment through routine cleaning and organization.
- Collaborated with parents to establish consistent routines and address individual needs.
- Monitored children's progress, adapting strategies to ensure effective learning outcomes.
- Implemented behavior management techniques to foster positive interactions among children.
- Coordinated schedules for activities, meals, and rest periods to optimize daily routines.
- Assisted in preparing nutritious meals, accommodating dietary restrictions and preferences.
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Worked with parents one-on-one to address individual needs of children in care.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
- Prepared tasty, nutritious meals for children.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
- Maintained safe environment by keeping watchful eye on children.
- Prepared nutritious meals and snacks for children to maintain balanced diets.
- Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children.
- Supported children''s academic success by assisting them with homework assignments when needed.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Managed daily schedules for multiple children, ensuring timely completion of tasks such as homework, chores, and extracurricular activities.
- Demonstrated strong problem-solving skills when addressing conflicts or disagreements among children, resulting in peaceful resolutions that maintain harmony within the home.
- Established a safe and nurturing environment, effectively minimizing accidents and injuries during playtime.
- Assisted children with homework and quizzed on subject matter to prepare for upcoming tests.
- Enhanced children''s cognitive development by conducting age-appropriate educational activities and games.
- Played engaging, age-appropriate games to entertain and educate children.
- Assisted with household chores such as laundry, cleaning, and meal preparation to maintain an organized living space for both parents and children.
- Obtained current CPR, First Aid and Type certifications.
- Implemented positive discipline techniques to guide children''s behavior, fostering a respectful atmosphere within the home.
- Provided transportation to and from school or appointments when necessary, maintaining punctuality and safety at all times.
- Fostered creativity within the household through arts and crafts projects that encouraged originality and selfexpression.
- Drove school-aged children to school's premises and returned for pickup at preset times.
- Played interactive games with toddlers and provided age-appropriate entertainment for older children.
- Monitored behavior of Number children between Number and Number years of age.
- Supported young children through development of life skills such as taking turns, resolving conflict, and expressing emotions appropriately.
- Actively participated in ongoing professional development opportunities to stay current on best practices in childcare, leading to consistently high-quality services provided.
- Complied with state and federal child care provider guidelines and regulations.
- Facilitated open communication between parents and children by encouraging family discussions on various topics relevant to their lives.
- Cared for children with Type special needs, allergies and Type conditions.
- Assisted children with special needs, providing personalized care and attention to ensure their individual growth and development.
Experience Specialist
UnityPoint
Ankeny, IA
03.2022 - 08.2022
- Assisted in resolving patient inquiries and issues to enhance satisfaction levels.
- Collaborated with healthcare teams to streamline patient onboarding processes.
- Maintained accurate records in electronic health systems for improved data integrity.
Cashier
Casey's
Madrid, IA
11.2013 - 01.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, resolving inquiries and concerns promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking merchandise as needed.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored cash drawer for accuracy, ensuring proper handling of funds.
- Implemented process improvements to enhance checkout speed and efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Increased sales of promotional items by informing customers about current offers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Associate of Applied Science - Public Relations
Career Institute of Dallas At Omaha
Omaha05.1986
High School Diploma - High School
Boone High School
Boone05.1984
Skills
Transportation safety
Safe driving record
Emotional support
Housekeeping duties
CPR training
Outdoor play supervision
Age-appropriate activities
Child development
Arts and crafts
Homework assistance
Emergency preparedness
Language skills
Patience and tact
Physical activity encouragement
Hygiene maintenance
Diaper changing
Allergy management
Early childhood education
Soil science
Reading comprehension
Laundry assistance
Potty training assistance
Sibling mediation
Music appreciation
Nutritional meal preparation
Creative lesson planning
Special needs experience
Immunization records
Parental collaboration
Friendly and respectful
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Caring and responsible
Problem-solving abilities
Cleaning and sanitizing
Punctual and reliable
Multitasking
Coordination and teamwork
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Child supervision
Safety awareness
Decision-making
Child safety
Relationship building
Health and safety
Housekeeping
Positive reinforcement
Team building
Lesson planning
Observing and monitoring behavior
Task prioritization
Basic housekeeping
Stress tolerance
Self motivation
Medication administration
Infant care
Team leader
Behavioral management
Interpersonal skills
First aid training
Conflict resolution
CPR certified
Goal setting
Planning and leading activities
Professionalism
Household management
Interpersonal communication
Activity planning
Documentation and reporting
First aid
Special needs care
Food preparation and service
Staff supervision
Time management abilities
Continuous improvement
Adaptability
Written communication
Youth mentoring
Timeline
Experience Specialist
UnityPoint
03.2022 - 08.2022
In-Home Childcare Provider
Self-Employed
02.2015 - Current
Cashier
Casey's
11.2013 - 01.2015
Associate of Applied Science - Public Relations
Career Institute of Dallas At Omaha
High School Diploma - High School
Boone High School