SHAWN COLE
Sand Springs,Oklahoma
Summary
Industrious and personable Park Attendant with diverse experience serving public in recreational settings. Dedicated to maximizing responsible use of natural resources and to helping people of all ages safely experience outdoor activities. Energetic and physically adept nature enthusiast with passion for people and environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parks Operator
City of Sand Springs
Sand Springs, OK
02.2014 - Current
- Assisted guests with information about park amenities, facilities and services.
- Inspected park grounds for safety hazards and maintained cleanliness of areas.
- Managed the daily operations of the park including scheduling personnel and assigning duties to staff members.
- Provided customer service to visitors by answering questions and resolving issues related to the park's services or activities.
- Enforced rules and regulations in order to ensure a safe environment for all guests.
- Coordinated with outside vendors on various projects related to the park's upkeep or development.
- Supervised team members in ensuring that safety protocols were followed when operating machinery or equipment used in the day-to-day operations of the park.
- Responded promptly to any emergency situations that may arise during operation hours of the facility.
- Repaired broken equipment or structures around the premises using tools such as hammers, saws, drills.
- Collaborated with local authorities on matters relating to security concerns in public parks.
- Trained new employees on proper usage of machines and equipment operated within the facility's boundaries.
- Scheduled maintenance visits with external contractors for repair work required at different parts of the facility.
- Cleaned and maintained public areas, removed snow and collected trash and litter.
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
- Conducted park improvement projects such as painting and made minor repairs to restroom fixtures, displays, furniture, picnic tables and benches.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
S & S Home Improvements Inc.
Self Employed
Sand Springs, OK
2000 - 2014
- Residential construction around Tulsa and surrounding areas.
- Over saw daily operations and sales of business.
- Worked along side my employees.
- Operated various hand tools.
- Truck and trailer experience
Education
High School Diploma -
Schalmont High School
Schenectady, NY06-1987
Army
Skills
- Pest Control
- Office Administration
- Hazardous Material Handling
- Heavy Equipment Operation
- Grounds Maintenance
- Safety Inspections
- Safety Awareness
- Cleaning and Sanitation
- Park Management
- Equipment Operation
- Strong Work Ethic
- Equipment Maintenance
- Decision-Making
- Employee Training
- Safety Compliance
- Equipment Repair
- Mechanical Troubleshooting
- Preventive Maintenance
- Attention to details
- 25 years of construction back ground
Certification
3A Ornamental & turf
Accomplishments
Runner up solider of the cycle in basic training with the Army as well as awards while serving in Desert Storm.
Started at entry level Park Tech 1 in City of Sand Springs and progressed to Tech 2,3, Parks Foreman and then Park Operator.
Timeline
Parks Operator
City of Sand Springs
02.2014 - Current
S & S Home Improvements Inc.
Self Employed
2000 - 2014
High School Diploma -
Schalmont High School
Army
3A Ornamental & turf
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