Shawn Culp
Sunbury,Pennsylvania
Summary
Self-motivated Employee with diverse experience as Crew Member Cook, Retail Worker, and Technology Intern, known for effectively handling fast-paced environments and demonstrating strong problem-solving skills. Proficient in technical support, software configuration, and network troubleshooting. Bringing excellent communication and team collaboration abilities to advance in a dynamic role. Ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
8
8
years of professional experience
Work History
Employee
Splash Magic Campground
05.2016 - 07.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Crew Member Cook /Retail Worker
Burger King GDK
08.2018 - Current
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Collaborated with team members to provide seamless customer service during peak hours.
- Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
- Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
Technology Intern (Senior Year-Career Exploratory)
Shikellamy School District
09.2020 - 08.2021
- Assisted in the evaluation of emerging technologies, helping guide informed decision-making regarding future investments in IT infrastructure upgrades or enhancements.
- Increased project efficiency by collaborating with cross-functional teams to establish clear communication channels and workflow strategies.
- Collaborated with other interns on projects to meet program requirements and demonstrate skills development.
- Maintained awareness of software updates and completed required installations to improve program effectiveness.
- Demonstrated strong problem-solving abilities when troubleshooting complex technical issues which led to increased client satisfaction rates.
- Collaborated effectively with multidisciplinary teams on various projects leading to better results.
Technology Intern (Summer Position - Year 1)
Shikellamy School District
05.2022 - 08.2022
- Assisted in the evaluation of emerging technologies, helping guide informed decision-making regarding future investments in IT infrastructure upgrades or enhancements.
- Increased project efficiency by collaborating with cross-functional teams to establish clear communication channels and workflow strategies.
- Collaborated with other interns on projects to meet program requirements and demonstrate skills development.
- Maintained awareness of software updates and completed required installations to improve program effectiveness.
- Demonstrated strong problem-solving abilities when troubleshooting complex technical issues which led to increased client satisfaction rates.
- Collaborated effectively with multidisciplinary teams on various projects leading to better results.
Technology Intern (Summer Position - Year 2)
Shikellamy School District
05.2023 - 08.2023
- Assisted in the evaluation of emerging technologies, helping guide informed decision-making regarding future investments in IT infrastructure upgrades or enhancements.
- Increased project efficiency by collaborating with cross-functional teams to establish clear communication channels and workflow strategies.
- Collaborated with other interns on projects to meet program requirements and demonstrate skills development.
- Maintained awareness of software updates and completed required installations to improve program effectiveness.
- Demonstrated strong problem-solving abilities when troubleshooting complex technical issues which led to increased client satisfaction rates.
- Collaborated effectively with multidisciplinary teams on various projects leading to better results.
Education
High School Diploma -
Shikellamy High School
Sunbury, PA06.2021
Associate of Science - Network & User Support
Pennsylvania College of Technology
Williamsport, PA12.2023
Bachelor of Science - Network Administration
Pennsylvania College of Technology
Williamsport, PA05.2025
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Help Desk Operations
- IT Documentation
- Information Security
- Help Desk Management
- Data Retention
- Debugging
- Microsoft Windows and Office
- Database Design
- SQL analytics
Timeline
Technology Intern (Summer Position - Year 2)
Shikellamy School District
05.2023 - 08.2023
Technology Intern (Summer Position - Year 1)
Shikellamy School District
05.2022 - 08.2022
Technology Intern (Senior Year-Career Exploratory)
Shikellamy School District
09.2020 - 08.2021
Crew Member Cook /Retail Worker
Burger King GDK
08.2018 - Current
Employee
Splash Magic Campground
05.2016 - 07.2018
High School Diploma -
Shikellamy High School
Associate of Science - Network & User Support
Pennsylvania College of Technology
Bachelor of Science - Network Administration
Pennsylvania College of Technology
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