SHAWN DALTON
Heritage Hotels And Resorts
Albuquerque,NM
4
years of professional experience
Experienced with maintaining cleanliness and order in fast-paced dining settings. Utilizes teamwork and communication to enhance service efficiency and guest satisfaction. Knowledge of proper sanitation practices and table setting techniques ensures a seamless dining experience for patrons.
Work History
Busser/Expo Runner
3 Months- Collaborated with kitchen staff to ensure timely table turnover and service flow.
- Assisted servers in delivering food and beverages efficiently during peak hours.
- Checked outgoing food plates for accuracy, garnish presentation, and correct table and seat numbers.
Crew Member
10 Months- Coordinated rapid service during peak rushes, aligning 'bird' and 'fry' drops with front-of-house needs for zero-waste and 'hot-and-fresh' delivery.
- Received and entered patron orders into store computer systems to facilitate efficient service.
- Processed cash transactions with accuracy at register during peak hours to ensure smooth customer flow.
Groundskeeper
3 Months- Repaired irrigation systems to maintain optimal functioning of valves, sprinklers, and pipes.
- Trained and mentored new grounds staff on precision hand-watering techniques to maintain localized dry spots and specialized hole-cutting procedures to ensure USGA-compliant greens during daily operations and tournaments.
- Maintained championship-level putting greens by precisely cutting 27+ daily hole locations to USGA standards while performing essential turf care, including topdressing, verticutting, and surface repairs to ensure consistent green speeds and optimal playability.
Brand Representative/Sales Associate
5 Months- Organized promotional spaces to enhance product visibility and shopper engagement.
- Restocked inventory on sales floor to maximize product availability for customers.
- Operated the cash register efficiently during peak hours to process customer transactions.
Lead Busser
3 Months- Supported servers by anticipating needs and facilitating excellent customer service.
- Maintained the cleanliness of the dining area and restrooms to ensure a welcoming environment for guests.
Education
BBA - FINANCE
Participated in Hispanic Student Society, 2025-26
HIGH SCHOOL DIPLOMA
- Participated in Hispanic Affinity Group 2023-25
- GPA: 4.07 Weighted GPA
- Awarded National Hispanic Recognition
Skills
Customer service
Time management
Attention to detail
Clear communication
Cash handling
Team collaboration
Timeline
Busser/Expo Runner
Heritage Hotels And Resorts
2026.05 - CurrentRead More
Crew Member
RAISING CANE'S RESTAURANTS
2024.10 - 2025.08Read More
Groundskeeper
ISLETA CASINO & RESORT
2024.05 - 2024.08Read More
Brand Representative/Sales Associate
HOLLISTER.CO
2023.09 - 2024.02Read More
Lead Busser
PEREA'S NEW MEXICAN RESTAURANT
2022.08 - 2022.11Read More
Texas Tech University
BBA from FINANCE
Read More
Albuquerque Academy
HIGH SCHOOL DIPLOMA
Read More