Shawn Davis
Atlanta,GA
Summary
Knowledgeable Finance Manager with proven history in managing automotive loan applications. Support clients with knowledgeable counseling and support through all processes. Match applicants to correct products based on financial eligibility and risk levels, while maintaining effective customer relations.
Overview
9
9
years of professional experience
Work History
Customer Financial Services Manager
AutoNation Volkwagen Mall of Georgia
12.2021 - Current
- Supported applicants throughout the process, including obtaining information for applications and assisting with forms
- Assisted clients with selecting optimal loan products by explaining rates and terms
- Resolved customer complaints quickly, employing knowledge of loan products, bank policies, and customer service strategies
- Verified completeness, accuracy, and integrity of loan agreements
- Maintains $2200 PVR/month
Sales Associate
AutoNation Volkwagen Mall of Georgia
12.2020 - 12.2021
- Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media
- Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals
- Supported sales with smooth handling of diverse issues, including troubleshooting mechanical problems, handling cosmetic damage and coordinating appointments for accessories installations
- Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support
- Consistently top 3 sales associate
Co-Owner/Logistics Manager
J.B. & Sons Transport Design
01.2018 - 12.2020
- Planned and executed strategies to increase business and drive profit growth for a fine art transportation company
- Organized training for new team members and routine retraining for established employees to deliver optimal products and guest service
- Facilitated relationships with top interior designers and the 1% earners around the US to deliver and install art in homes, art shows and museums
- Managed supply chain operations to maintain inventory levels and support operations.
Dockworker
Old Dominion Freight Line
01.2015 - 01.2018
- Tracked freight through the distribution network with use of handheld scanners and forklifts
- Prepared for shipments by stacking and labeling different types of freight
- Prevented safety hazards with regular dock and equipment inspections
- Helped improve dock operations by offering suggestions on policies and procedures and contributing to team meetings.
Education
Customer Financial Services-Level 1 & 2 -
AutoNation University
Buford, GA06.2023
Bachelor of Science (B.S.): Accounting -
Georgia State University
Atlanta, GA05.2018
Skills
- Monthly Reporting
- Cash Flow Management
- Financial Advising
- Logistics
- Negotiation
- Product Knowledge
- Customer Relations
- Loan File Maintenance
Timeline
Customer Financial Services Manager
AutoNation Volkwagen Mall of Georgia
12.2021 - Current
Sales Associate
AutoNation Volkwagen Mall of Georgia
12.2020 - 12.2021
Co-Owner/Logistics Manager
J.B. & Sons Transport Design
01.2018 - 12.2020
Dockworker
Old Dominion Freight Line
01.2015 - 01.2018
Customer Financial Services-Level 1 & 2 -
AutoNation University
Bachelor of Science (B.S.): Accounting -
Georgia State University
Similar Profiles
Samantha BrownSamantha Brown
Service Advisor at Autonation Toyota Mall Of GeorgiaService Advisor at Autonation Toyota Mall Of Georgia
Maxwell BellMaxwell Bell
Car Sales Advisor at Autonation Toyota Scion Mall Of GeorgiaCar Sales Advisor at Autonation Toyota Scion Mall Of Georgia
Otis RemekieOtis Remekie
Sales Consultant at Autonation Toyota Mall Of GeorgiaSales Consultant at Autonation Toyota Mall Of Georgia