Rosa C. Davis
Fresno,CA
Summary
Skilled healthcare administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with a friendly and caring mentality, excellent communication skills with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
LVN/Assistant Case Manager
Fresno Yosemite Heath Care, Inc
Fresno, CA
10.2019 - Current
- Daily in-home nursing visits completing assessments and planned treatments with medication administration and monitoring while maintaining accurate medical records for each patient utilizing electronic health record systems.
- Advocate to the doctors the needs of the patients, re-inforce patient education to assist in self-management, and monitor staff performance.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Coordinated with doctors and registered nurses to develop care plans for patients.
LVN Care Coordinator
Saint Agnes Medical Center
Fresno
07.2022 - 12.2024
- Documented patient medical histories, current symptoms and vitals.
- Answered patients' calls to determine how to assist.
- Served as an advocate for individualized patient care by coordinating resources within facility limits while promoting cost effective solutions whenever possible.
- Communicated with patients with compassion while keeping medical information private.
- Performed triage to maximum team productivity and effectiveness.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Facilitated communication between patients, families, and healthcare professionals While assisting with coordination of care across the continuum.
Mail Clerk
IRS
Fresno, CA
02.2010 - 03.2020
- Extract incoming mail, undeliverable mail, sorting, bundling, sweeping desks, and distributing work
CNA/Sitter
Mentor Network - Care Meridian
Fresno, CA
10.2012 - 10.2019
- Check vital signs, assist with activities of daily living, input and output, chart the care given, ensure safety, and provide companionship to dementia residents
House Manager
Toni Jordan
Fresno, CA
01.2013 - 07.2016
- Supervised caregivers, distributed medication, scheduled and transported client to appointments
- Managed and created staff schedules for the house, created and filed client's daily activity reports monthly
- Managed payroll, monthly bills, monitored and addressed staff performances, concerns and duties
Owner
Humble Servant Cleaning Service
Fresno, CA
04.2010 - 07.2013
- Cleaned, floors, kitchen, bathrooms, dusting furniture and fixtures, scheduled clients, received and processed money, filed paperwork, and maintained documents
Education
Vocational Nursing Program -
Institute of Technology
Clovis, CA09.2019
Certified Nursing Assistant -
Metropolitan Training Center
Fresno, CAHigh School Diploma -
J.E Young Academic
Fresno, CASkills
- Strong organization
- Customer Service
- Multi-Line Telephone System Control
- HIPAA Compliance
- Healthcare software proficiency
- Medical Terminology
- Patient intake
- Clinical documentation
- Insurance verification
- Data entry proficiency
- Appointment coordination
- Authorization coordination
- Patient relations
- Database maintenance
- Schedule management
- Health Assessment
- CPR Certified
- IV & Blood Withdrawal
- Behavioral health support
- Postoperative care
- Comfort & Pain Management
- Cardiovascular Care
- Neurologic Care
- Tracheostomy Care
- Transfer/Ambulation
- Diabetes Management
- Vital Signs & Patient Monitoring
- Skin Integrity/Wound Care
Timeline
LVN Care Coordinator
Saint Agnes Medical Center
07.2022 - 12.2024
LVN/Assistant Case Manager
Fresno Yosemite Heath Care, Inc
10.2019 - Current
House Manager
Toni Jordan
01.2013 - 07.2016
CNA/Sitter
Mentor Network - Care Meridian
10.2012 - 10.2019
Owner
Humble Servant Cleaning Service
04.2010 - 07.2013
Mail Clerk
IRS
02.2010 - 03.2020
Vocational Nursing Program -
Institute of Technology
Certified Nursing Assistant -
Metropolitan Training Center
High School Diploma -
J.E Young Academic