Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Shawn Dyer II

Indianapolis,IN

Summary

Resourceful Operations Supervisor with a strong background in customer service and negotiation. Proven ability to support diverse operational needs, ensuring efficiency and high standards at Greenwood Airport.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operation Supervisor

City of Greenwood
Greenwood, IN
12.2022 - Current
  • Guided team members in responding to aircraft accident emergencies.
  • Supported diverse operational needs at Greenwood Airport through effective problem-solving.
  • Refueled aircraft while maintaining facilities and equipment.
  • Executed complex tasks, including hangar door cable replacement and taxiway light repairs.
  • Operated heavy machinery, including fuel trucks and snowplows, to ensure operational efficiency.
  • Oversaw landscaping and cleaning duties to maintain facility standards.
  • Delivered exceptional customer service while managing front desk operations using computer systems.
  • Responded to theft, trespassing, and damage incidents to uphold airport security.

Clerk

Kroger
Indianapolis, IN
03.2020 - 01.2025
  • Maintained cleanliness of restrooms and bagged customer groceries while responding to spills promptly.
  • Assisted managers by adapting to various departmental tasks requiring quick learning and flexibility.
  • Handled stocking and organization of dairy products during temporary assignment due to staffing shortages.
  • Worked in deli to slice meats and cheeses, maintaining a clean environment for food safety.
  • Prepared a variety of hot foods, ensuring quality through proper operation of kitchen equipment.
  • Final position involved identifying, cutting, packaging, and labeling meats in meat and seafood department.

Education

Associate of Science - Aviation

Vincennes University
Indianapolis, IN
05-2026

High School Diploma -

Franklin Central High School
Indianapolis, IN
05-2023

Skills

  • Numerical proficiency
  • Negotiation
  • Customer service
  • Phone etiquette
  • Analysis skills
  • Training and development
  • Leadership

Certification

  • Private Pilot Certificate
  • Drivers License

References

References available upon request.

Timeline

Operation Supervisor

City of Greenwood
12.2022 - Current

Clerk

Kroger
03.2020 - 01.2025

Associate of Science - Aviation

Vincennes University

High School Diploma -

Franklin Central High School