Shawn Edwards
Omaha,NE
Summary
Seasoned Telecommunications professional adept at working with ribbon and loose tube cables. Operates equipment, uses hand and power tools and takes measurements. Excellent prioritization, time management. Adept at splicing cables, building boxes and testing systems. Knowledgeable about telecommunication systems layouts, safety protocols and regulatory requirements. Highly organized and detail-oriented.
Overview
19
19
years of professional experience
Work History
Fiber Optic Splicer
NextFiber
06.2023 - Current
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
- Build infrastructure from FDH cabinet to vaults outside of homes.
- Read blueprints and schematics to correctly place equipment.
- Installed and configured new devices and system components.
Telecommunications Technician
Wiseconnect Communications
04.2015 - 12.2020
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Optimized network configurations for better signal quality and increased coverage are
- Worked at heights of up to 30 feet.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
Installation Technician
Utilicomm
06.2005 - 12.2015
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Streamlined workflow for faster job completion through effective communication with team members.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
Education
Some College (No Degree) - Automotive Technology
Metro Community Collage
Omaha, NESkills
- Fiber Optic Installation
- Network Troubleshooting
- Time Management
- Problem Solving
- OTDR Testing
- Fiber Termination
- Fiber Identification
- Cable Preparation
- Fusion Splicing
- Attention to Detail
Timeline
Fiber Optic Splicer
NextFiber
06.2023 - Current
Telecommunications Technician
Wiseconnect Communications
04.2015 - 12.2020
Installation Technician
Utilicomm
06.2005 - 12.2015
Some College (No Degree) - Automotive Technology
Metro Community Collage
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