Shawn Freeze Jr
Shady Side,Maryland
Summary
Dynamic catering server with a proven track record at Main & Market, delivering exceptional guest service and adapting seamlessly to changing event needs. Strong communication and stress tolerance skills enhance guest experiences, while meticulous hygiene maintenance ensures high standards. Recognized for mentoring peers and fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
Catering Server
Main & Market
10.2022 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
Cashier
Safeway
11.2022 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Southern High School
Harwood, MD05-2023
Skills
- Stress tolerance
- Customer service
- Strong communication skills
- Prioritization and Time Management
- Organization skills
- Leadership skills
Timeline
Cashier
Safeway
11.2022 - 11.2023
Catering Server
Main & Market
10.2022 - Current
High School Diploma -
Southern High School
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