Hi, I’m
Shawn Galen
Kansas City,MO
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over twelve years of assisting clients, managing multiple priorities, and reviewing credit histories. Ready to help the team achieve company goals. Efficient and dedicated, was tasked with evaluating financial documentation and promoting positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs a critical eye toward document details and customer information to avoid errors and promote efficiency.
Overview
8
years of professional experience
Work History
Academy Bank, NAOverland Park, KS
Loan Processor 1 (Remote)
11.2020 - 07.2023
Job overview
- Received new application files as submitted to Processing and initiated ordering title commitment, flood insurance, evidence of insurance, mortgage payoffs, verification of mortgages, and verification of employment
- Ensured the accuracy of files and initiated any necessary corrections
- Checked all documents for accuracy before adding to the file.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
SunTrust Mortgage
Commercial Bank Officer
07.2017 - 09.2020
Job overview
- Performed full loan setup for new and seasoned commercial loans to system
- Reviewed documentation, abstracting information, compared to multiple sources, load information in Encompass
- Maintained current knowledge and consistent compliance with other banking regulations and Bank policies and procedures
- Performed cursory quality control audit of executed closing documents by verifying correct documents are provided with correct information
- Processed loan payoffs and prepares appropriate collateral releases
- Booked and activated closed loans on bank systems.
SunTrust Mortgage
Mortgage Loan Closer II
06.2015 - 07.2017
Job overview
- Coordinated date and time for loan closing between the closing department, title agency/attorney and borrower
- Prepared and transmitted loan documentation to the title company for customer disclosure and execution
- Reviewed/Completed incoming HUD-I documents for compliance with program guidelines
- Initiated wires to title companies for disbursement of loans.
Education
Bellevue UniversityBellevue, NE
Professional Banking and Operations
01.2014
Skills
- Encompass, Calyx Point and LaserPro
- Ability to multi-task
- Proficient investigative skills
- Thrived in an environment of fluctuating demands, frequent interruptions, rigid timeframes, and alternating workloads
- Keen attention to detail
- Information Verification
- Teamwork and Collaboration
- Call Center Customer Service
Timeline
Loan Processor 1 (Remote)
Academy Bank, NA
11.2020 - 07.2023
Commercial Bank Officer
SunTrust Mortgage
07.2017 - 09.2020
Mortgage Loan Closer II
SunTrust Mortgage
06.2015 - 07.2017
Bellevue University
Professional Banking and Operations
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