Achievement oriented professional with 38 years diversified experience in mortgage training and development, business analysis and project management, mortgage processing, loan origination, and management; a trusted decision-maker able to balance organization priorities and needs with those of customers both internal and external. I am a highly motivated self-starter with strong computer proficiency, excellent multi-tasking and organizational skills; respected by a wide range of cross-functional peers and commended as being an effective communicator and problem solver with a strong work ethic.
Hi, I’m
Pam Artis
Dahlonega,GA
Summary
Overview
38
years of professional experience
Work History
Homestar Financial Corporation
Remote Loan Processor
08.2017 - Current
Job overview
- High volume seasoned loan processor managing a pipeline of up to 100 loan files to meet closing deadlines.
- Facilitate proactive communication with internal and external customers and business partners to optimize and expedite process, answer questions, resolve issues, and meet contract fulfillment deadlines.
- Analyze potential risks and evaluate loan products to identify suitable options for customers.
- Review residential loan application files for completeness, identification of missing documentation and verification that the application data is complete and meets established standards.
- Validate loans in automated underwriting systems including DU, LP, or GUS and ensure integrity of all data and process inputs.
- Utilization of loan origination software to process and manage pipeline including Encompass, Simple Nexus and Candor.
- Pre-underwrite and submit loans to underwriting for conditional review and full approval with a thirty percent one touch underwriting approval.
- Fulfill any required underwriting conditions of the loan.
- Guarantee on time closing by completing pre-closing steps, preparing file for closer within required performance standards and coordinating closing process with attorneys, title companies, and other business partners.
Academy Mortgage Corporation
Regional Processing Manager
01.2017 - 07.2017
Job overview
- Responsible for the operational excellence of the processing fulfillment in the region.
- Successfully managed team of 52 staff, coached and answered questions; worked under supervision of Regional Sales Manager to provide functional, technical, and procedural guidance to Processors in the region.
- Collaborated with Branch Managers, Operations Manager, Underwriting and Closing Managers to align best process execution with corporate directives for consistency and efficiency.
Fairway Independent Mortgage - Northpoint Mortgage
Director of Operations
12.2014 - 11.2016
Job overview
- Oversaw day-to-day production activities in accordance with business objectives.
- Developed and retained operations support staff of 20+ on site and remote team members leading through planned direction and vision.
- Responsible for successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Designed, facilitated, and implemented new work flow processes and procedures to gain optimum efficiency and profitability.
- Recruited, hired, and onboarded operational and sales team members, from beginner to seasoned veteran, including training of Fairway systems, Encompass software and industry guidelines.
- Coordinated resolutions and worked closely with underwriting management, closing management, post-closing/funding, and quality control teams to achieve desired objectives.
- Provided Branch Support to all employees in areas of technology, originations, underwriting scenarios, and guideline questions.
Fairway Independent Mortgage Corporation
AVP Training & Development
2011 - 2014 (3 years)
Job overview
Fairway Independent Mortgage Corporation
Senior Loan Processor
2009 - 2011 (2 years)
Job overview
Primary Residential Mortgage Inc
Senior Loan Processor
2007 - 2009 (2 years)
Job overview
Integrity Mortgage Services, Inc
Owner - Mortgage Broker and Contract Processing
1996 - 2006 (10 years)
Job overview
- Originated and brokered loans
- Contract loan processing
Homesouth Mortgage Corp
Loan Officer Assistant, Officer Assistant
1995 - 1996 (1 year)
Job overview
Various Employers
Loan Processor Positions
01.1986 - 07.1995
Job overview
- Perimeter Mortgage 1990 to 1995
- Summit National Bank 1989 to 1990
- Centerbank Mortgage Co. 1988 to 1989
- S & L Mortgage Corp. 1987 to 1988
- Lindsey & Company 1986 to 1987
Education
Georgia State University
Business Coursework Including Marketing, Accounting, And Finance from Business
1986
University Overview
Skills
- Strong PC skills including Encompass, Calyx Point, Byte, Microsoft Office, Adobe, Simple Nexus, and Candor
- Proficient in Conventional, FHA, VA, and USDA guidelines
- Mortgage Training, Loan Origination, Loan Processing, Curriculum Development and Design, Project Management, Business Analysis/Strategic Planning
- Employee Development
- Marketing
- Customer Service and Support
- FHA Mortgage Credit Examiner
- Risk Management
- Loan Evaluations
- Process Optimization
- Government Lending
- Processing Procedures
- Loan Origination and Underwriting
- Oral and Written Comprehension
- Attention to detail
Accomplishments
Accomplishments
Homestar Star Performer Award 2018
Homestar Top 5 Processor Award 2020 with 392 units closed
Homestar Top 5 Processor Award 2021 with 387 units closed
Wayfinder Compentency Award - Dreammaker 2022 - Homestar Dream Makers make our customers' dream to own a home a reality through highly personalized, detail-oriented care and customer service.
Availability
See my work availability
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Available
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evening
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The will of God is either a burden that we carry or a power that carries us.
Timeline
Remote Loan Processor
Homestar Financial Corporation
08.2017 - Current
Regional Processing Manager
Academy Mortgage Corporation
01.2017 - 07.2017
Director of Operations
Fairway Independent Mortgage - Northpoint Mortgage
12.2014 - 11.2016
AVP Training & Development
Fairway Independent Mortgage Corporation
2011 - 2014 (3 years)
Senior Loan Processor
Fairway Independent Mortgage Corporation
2009 - 2011 (2 years)
Senior Loan Processor
Primary Residential Mortgage Inc
2007 - 2009 (2 years)
Owner - Mortgage Broker and Contract Processing
Integrity Mortgage Services, Inc
1996 - 2006 (10 years)
Loan Officer Assistant, Officer Assistant
Homesouth Mortgage Corp
1995 - 1996 (1 year)
Loan Processor Positions
Various Employers
01.1986 - 07.1995
Georgia State University
Business Coursework Including Marketing, Accounting, And Finance from Business
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