To secure a challenging position
where I can apply my leadership
skills to contribute effectively to
Community Action's success. With a strong
commitment to excellence, I aim to
deliver exceptional client
satisfaction while continuously
expanding my knowledge and
capabilities.
Overview
21
21
years of professional experience
Work History
Treatment Support Worker
Family And Children's Aid
03.2003 - Current
Worked fast to complete tasks and meet daily deadlines.
Provide safe and structured environment for all youth participating in
a therapeutic after school program.
Facilitate and co-facilitate psycho educational groups.
Manage behaviors and assist clients in utilizing coping skills and de-
escalation.
Develop and discuss specific goals for each youth in his/her chart.
Assist in development and implementation of treatment
plans/treatment reviews.
Participate in Multi-family group activities.
Complete/File daily progress notes, transportation logs, and write
incident and accident reports in a timely manner.
Report all concerns to Chain of Command.
Act as a positive role-model for children demonstrating self-respect,
dignity, and adherence to treatment agency goals.
Gym Manager
S.E.T. Gym And Fitness
03.2003 - 01.2021
Dedicated and results-oriented Gym Manager with 2 years
experience in fitness facility management.
Skilled in overseeing operations leading staff, and delivering
exceptional customer service to promote positive gym environment
and help client achieve their fitness goals.
Lead a team of 3 staff members including personal trainers, front
desk workers, fostering a collaborative and motivated work
environment.
Monitor facility maintenance.
Conduct regular staff trainings sessions on customer service, and
safety protocols
Handle members concerns, feedback, and conflict resolution
promptly and professionally.