Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Shawn Grady

Pittsburgh,PA

Summary

Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.

Overview

10
10
years of professional experience

Work History

Senior Business Development Manager

Navori
07.2024 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Senior Director of Account Management

Spectrio
03.2020 - 06.2024
  • Led a team of 12 Account Managers and 2 Team leaders to achieving over 100% to the annual target for four consecutive years
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Director of Sales

Industry Weapon
01.2015 - 03.2020
  • Managed and motivated sales team to increase revenue 40% in the first year.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Worked closely with product teams to understand customer needs and requirements.
  • Established pricing strategies to maintain competitive pricing and maximize profits.

Education

Bachelor of Science - Business Management

Slippery Rock University of Pennsylvania
Slippery Rock, PA
06.2013

Skills

  • Key account management
  • Partnership management
  • Customer engagement
  • Client relationship building
  • Strategic business planning
  • Revenue generation
  • Proficient in Microsoft Suite of Products, Salesforce CRM, Zendesk, Hubspot, and Netsuite
  • Mentoring and coaching
  • Consultative and relationship selling
  • Team leadership

Timeline

Senior Business Development Manager

Navori
07.2024 - Current

Senior Director of Account Management

Spectrio
03.2020 - 06.2024

Director of Sales

Industry Weapon
01.2015 - 03.2020

Bachelor of Science - Business Management

Slippery Rock University of Pennsylvania

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Shawn Grady