Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Shawn Grandstaff

FORT RILEY

Summary

This resume is built for a transitioning military professional applying for an entry-level IT help desk role. It translates your experience as an Army aircraft mechanic and other past jobs into skills that are highly relevant for an IT support position, such as troubleshooting, attention to detail, and working in a team. It also uses civilian-friendly language and a strong professional summary to immediately catch the hiring manager's attention.

Overview

11
11
years of professional experience

Work History

15 Golf - ARMY

Military
Fort Riley
10.2019 - Current
  • Engineered repairs and modifications on aircraft structures, utilizing blueprints, specialized tools, and diagnostic techniques to restore functionality and extend service life, mirroring applications engineering processes for system integration and optimization.
  • Conducted daily inspections and preventive maintenance on critical components, reducing potential failures and ensuring compliance with stringent safety standards—transferable to quality assurance in engineering applications.
  • Collaborated with cross-functional teams to troubleshoot structural issues under time constraints, enhancing problem-solving skills for real-world customer support scenarios.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Warehouse Worker

TARGET DISTRIBUTION
Battle Creek
04.2019 - 07.2019
  • Consistently lifted materials weighing as much as 50 pounds.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Machine Operator

II STANLY
Battle Creek
03.2018 - 03.2019
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Placed orders for materials and equipment with vendors.

Machine Operator, Quality Control

Denso Manufacturing
Battle Creek
08.2014 - 02.2018
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Education

CompTIA FC0-U61: IT Fundamentals -

Udemy
Online
03-2025

ARMY 15GOLF Certificate -

ARMY AIT
Fort Eustis, VA
05-2020

High School Diploma -

South Hill Academy
Battle Creek, MI
05-2008

Skills

  • Reliable and accountable
  • Relationship building
  • Task prioritization
  • Communication
  • Flexible and adaptable
  • Problem solving
  • Time management
  • Maintenance & repair
  • Task logging
  • Team collaboration

Personal Information

Timeline

15 Golf - ARMY

Military
10.2019 - Current

Warehouse Worker

TARGET DISTRIBUTION
04.2019 - 07.2019

Machine Operator

II STANLY
03.2018 - 03.2019

Machine Operator, Quality Control

Denso Manufacturing
08.2014 - 02.2018

CompTIA FC0-U61: IT Fundamentals -

Udemy

ARMY 15GOLF Certificate -

ARMY AIT

High School Diploma -

South Hill Academy

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