Shawn Groff
Lancaster,PA
Summary
20 + years small business experience. Hands on sales, website sales, technical support expertise, repairs, registration, shipping and receiving, customer service, returns, warranty, buying and trading, merchandising, inventory, I've done it all, I do it all.
Overview
21
21
years of professional experience
Work History
Sales & Shipping Manager
Drums Etc.
Lancaster , PA
08.2001 - Current
- Manage in store & online sales
- Post all items for sale on all online platforms, including Website, eBay and Reverb
- Manage Sales and Drum Ships on 3rd Party Ecommerce sites including Shopatron, Kibo and Quivers
- Inventory entire store including calculating dealer cost.
- Technical Support.
- Returns, Exchanges and Warranty's
- Student Registration and coordinating lessons
- Equipment Rentals
- Manage Drop Ships.
- Merchandising
- Printing, Pulling, Packing and Shipping all Online and Phone Orders
- Receiving, checking, pricing and merchandising products.
Education
High School Diploma -
McCaskey High School
Lancaster, PA06.2001
Skills
- Web-Based Sales
- In store Sales, Buying Selling and Trading
- Real Life Negotiating
- Instrument Repairs
- Customer Service
- Excell
- Merchandising
- Shipping Experience USPS, UPS FedEx etc
Timeline
Sales & Shipping Manager
Drums Etc.
08.2001 - Current
High School Diploma -
McCaskey High School
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