Shawn Harris
Baltimore,MD
Summary
Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Overview
9
9
years of professional experience
Work History
Driver
Rent A Center Warehouse & Retail Store
Baltimore, MD
09.2024 - 01.2025
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Enhanced customer satisfaction by providing courteous and professional service.
- Maintained accurate logs of vehicle inspections and repair status.
- Verified the contents of inventory loads against shipping papers.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Reported any vehicle malfunctions or accidents immediately to management.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Documented daily mileage, gas, and other data.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Achieved consistently high customer scores due to exceptional service.
- Transported riders to designated stops according to pre-determined schedules.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Assisted with loading and unloading freight when necessary.
- Collected payments for goods delivered or unloaded.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Maintained delivery schedules without compromising safety.
- Communicated effectively with dispatch and customers to provide status updates.
- Saved fuel by leveraging GPS to identify faster routes.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Secured merchandise, avoiding damage during transportation.
- Reported any incidents involving the truck or its cargo to management immediately.
- Operated a variety of vehicles safely in diverse weather conditions.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Maintenance Technician
DeCA
Baltimore, MD
01.2020 - 02.2021
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Replaced defective parts such as bearings, seals, gears, valves.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Medical Transportation Driver
Pulse
Owings Mills, Maryland
02.2016 - 06.2019
- Duties include but not limited to the picking up patients from homes and drive them to medical appointments, then wait until their appointment are down to return them home before picking up the next patient
- The medi-van driver will operate a hydraulic lift to provide non-emergency transportation Mobility impaired individuals by accommodating wheelchairs, walkers, and strollers and offering safe custom transportation to medical appointments and treatments.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Trained junior technicians on best practices for machine operation and repair.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
Electrical Technology Diploma - Electrical, Electronics And Communications Engineering
North American Trade School
Baltimore, MD04-2012
High School Diploma -
Heritage High School
Baltimore, MD03-2011
Some College (No Degree) - Home Inspection
Ccbc
Catonsville, MDSkills
- Commercial driving
- Load monitoring
- Delivery pickup
- Passenger transportation
- Problem-solving
- Multitasking
- Active listening
- Adaptability and flexibility
Timeline
Driver
Rent A Center Warehouse & Retail Store
09.2024 - 01.2025
Maintenance Technician
DeCA
01.2020 - 02.2021
Medical Transportation Driver
Pulse
02.2016 - 06.2019
Electrical Technology Diploma - Electrical, Electronics And Communications Engineering
North American Trade School
High School Diploma -
Heritage High School
Some College (No Degree) - Home Inspection
Ccbc