Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Henderson

Baltimore,MD

Summary

Resourceful team leader able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

9
9
years of professional experience

Work History

Fulfillment Center Associate

Amazon
02.2022 - Current
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Led small group sessions to help AA's review and practice concepts.
  • Assessed AA's needs to determine appropriate level of required support.
  • Offered feedback to other providers to effectively address AA's needs.
  • Monitored progress of AA's and adjusted instructional strategies to meet specific needs more efficiently.

Sales Floor Associate

Big Lots
06.2018 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Powder Coat Painter

Quality Powder Coating Inc
05.2015 - 06.2018
  • Prepared parts for coating and followed all procedures regarding powder coating application.
  • Verified production workflow, quality parts and delivery met required timeframes.
  • Observed safety protocols set by company to avoid hazardous conditions.
  • Identified issues with paint viscosity and flow before projects were negatively affected.
  • Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.

Education

GED -

Baltimore City Community College
Baltimore, MD
11.2023

Skills

  • Mentoring and Training
  • Quality Control
  • Product Knowledge
  • Attention to Detail
  • Warehouse Safety
  • Problem Solving
  • Work Planning
  • Teamwork and Collaboration
  • Staff Education and Training
  • Task Prioritization
  • Active Listening
  • Relationship Building

Timeline

Fulfillment Center Associate

Amazon
02.2022 - Current

Sales Floor Associate

Big Lots
06.2018 - 01.2022

Powder Coat Painter

Quality Powder Coating Inc
05.2015 - 06.2018

GED -

Baltimore City Community College

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Shawn Henderson