Shawn Hess

*Floor Sales Agent

*Internet Sales

*Traveled to other Sonic Dealers to promote sales.

Sold 17-20 Vehicles per month and reached salesman of the month award.

*Provided sales for Cable Television and Customer Service

*Sales for high speed internet and was a team leader / captain of the sales department.

*Handled front lobby for customers paying their bills and cable box or modem issues.

*Door to Door sales

Was awarded salesman of the year.

*Domestic Reservation Sales throughout the United States Of America.

*International Sales World Wide.

*Assisting new employees and elderly employees on how to better themselves on increasing more sales revenue.

*Created over 1 million dollars in Revenue per year and reaching top salesman of the year for both International and Domestic departments located at the World Wide Headquarters. Reached their SuperStar program for three years in a row.

*Data entry for health insurance underwriters.

*Printed created insurance quotes for agents to display for their business clients.

*Operated and handled all the in and out going mail.

*Purchased supplies for all three locations.

*Attend meetings and seminars and helped keep employees up to date on new health insurance laws.

• Purchase parts , other items, and run daily business operations, including scheduling, vendor coordination, and client communication.
• Resolved customer issues promptly, preserving satisfaction and repeat business.
• Monitored performance trends and adjusted business strategy based on results and feedback.
• Managed day-to-day business operations.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.