Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Shawn Hines

South Easton ,MA

Summary

Aspiring to contribute 37 years of technical experience with Diebold Nixdorf in a challenging position.

Overview

38
38
years of professional experience
1
1
Certification

Work History

SR COSTUMER SERVICE ENGINEER

DIEBOLD, INC
03.1988 - Current
  • Executed installation, repair, and maintenance of ATMs and security systems.
  • Conducted preventative maintenance inspections to uphold service quality.
  • Maintained comprehensive technical documentation for team reference.
  • Managed field change orders to support operational requirements.
  • Communicated effectively with business teams and colleagues to address concerns.
  • Diagnosed various hardware, software, and network issues efficiently.
  • Serviced self-service terminals from brands such as Diebold and NCR.
  • Mentored junior staff on effective problem-solving techniques.

Education

Certificate - computer in electronics

ASSOCIATES TECHNICAL SCHOOL (ATI)
BOSTON, MA

1 year business management - undefined

ROXBURY COMMUNITY COLLEGE
BOSTON, MA

High school diploma - undefined

BOSTON HIGH SCHOOL
BOSTON, MA

Skills

  • ATM servicing expertise

Certification

D license #FAD0754

Accomplishments

Team leader of Boston South.

Timeline

SR COSTUMER SERVICE ENGINEER

DIEBOLD, INC
03.1988 - Current

Certificate - computer in electronics

ASSOCIATES TECHNICAL SCHOOL (ATI)

1 year business management - undefined

ROXBURY COMMUNITY COLLEGE

High school diploma - undefined

BOSTON HIGH SCHOOL

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Shawn Hines