Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

Shawn Isenegger

Philadelphia,PA

Summary

Professional senior managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Planet Fitness
10.2017 - Current
  • Formulated service vision to maintain consistent patron satisfaction.
  • Addressed and mediated member disputes to boost satisfaction metrics.
  • Led sessions on employee induction, skill enhancement, and career growth.
  • Achieved highest KPI targets for electronic funds transfer and increased member count through strategic implementation.
  • Oversaw operations involving administration, inventory, and maintenance.
  • Conducted bi-weekly inspections at regional facilities.
  • Oversaw budget implementations and scheduled management.
  • Led a multicultural team, cultivating a supportive atmosphere.

Assistant Manager

Planet Fitness
07.2017 - 10.2017
  • Facilitated development of a comfortable atmosphere for patrons.
  • Assisted in onboarding procedures efficiently.
  • Monitored key performance indicators on weekends.
  • Coordinated daily facility activities.

Front Desk Associate

Planet Fitness
03.2017 - 07.2017
  • Created a welcoming environment for customers.
  • Ensured completion of all front desk tasks daily.
  • Performed routine cleaning tasks consistently.
  • Managed high-pressure environments with composure.
  • Optimized front desk organization for enhanced guest welcome.

Education

MBA - Organizational Management

Eastern University
PA
01-2026

BA - Political Science and Economics

Washington College
Chestertown, MD
01.2016

Skills

  • Strategic planning
  • Interpersonal skills
  • Adaptability
  • Conflict management
  • Customer service
  • Operations management
  • Leadership and team building
  • Training and coaching
  • Verbal and written communication
  • Relationship building

Certification

Certified Training Manager Planet Fitness - January 2025

CPR/AED, 03/01/23, 03/01/25

Awards

Washington College Community Service Award, 05/01/16, Awarded to student that demonstrates a great commitment to Community Service endeavors.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

General Manager

Planet Fitness
10.2017 - Current

Assistant Manager

Planet Fitness
07.2017 - 10.2017

Front Desk Associate

Planet Fitness
03.2017 - 07.2017

MBA - Organizational Management

Eastern University

BA - Political Science and Economics

Washington College

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Shawn Isenegger