Shawn Jackson
Holiday,FL
Summary
Hardworking, goal-oriented, and dedicated HVAC Technician with more than 20 years of customer service experience and 2 years of management looking forward to continue his HVAC journey. Knowledgeable of system operations, wiring schematics, change outs, duct work, and installs. Able to troubleshoot basic faults within an HVAC system and perform preventative maintenance.
Overview
5
5
years of professional experience
Work History
Installer Helper
Bill Bowers A/C
Tampa, FL
05.2024 - Current
- Changeouts based on customer wants and needs
- Duct work and duct modification
- Occasional service work
- Read and interpreted blueprints, diagrams, schematics, and other technical documents related to installations.
Online Grocery Associate
Walmart
Tampa, FL
04.2022 - 05.2024
- Secured and stored items until customer pickup.
- Assisted customers with online grocery orders.
- Provided training and support for new employees.
Support Manager
Walmart
Tampa, FL
04.2019 - 05.2020
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints.
- Reviewed completed work to verify consistency and quality.
- Provided ongoing training to maintain productivity.
Education
Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Fred K. Marchman Technical College
New Port Richey, FL05-2024
Skills
- Customer Engagement
- Equipment Installation
- Analytical thinker
- Adaptable
- Dedicated Team Player
- Electrical Wiring
- Quality-focused
- Leadership
- Basic diagnosis
- Problem solver
References
References available upon request.
Timeline
Installer Helper
Bill Bowers A/C
05.2024 - Current
Online Grocery Associate
Walmart
04.2022 - 05.2024
Support Manager
Walmart
04.2019 - 05.2020
Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Fred K. Marchman Technical College
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