Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Jeter

West Frankfort,IL

Summary

Dynamic and dependable professional with a proven track record at Ace Hardware, excelling in customer service and problem resolution. Recognized for fostering teamwork and maintaining a positive atmosphere while effectively managing time and multitasking. Skilled in active listening and detail-oriented tasks, ensuring customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Prep

Bonnie's Cafe
08.2024 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Trimmer

Crownline Boats
01.2023 - 09.2024
  • Used hand tools to complete delicate work.
  • Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
  • Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
  • Increased overall plant health with meticulous attention to detail during the trimming process.
  • Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.
  • Maintained safety practices and quality controls.
  • Upheld compliance with state regulations by adhering to established company policies and procedures throughout all stages of production.
  • Removed unwanted or unneeded materials off desirable products.
  • Showcased strong attention to detail by identifying and removing unwanted plant material from final product, preserving the highest possible quality for consumers.

Customer Service /casher

Ace Hardware
03.2021 - 01.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.

Education

G.E.D. -

Talladega Fpc
Talladega, AL
04.2012

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Active listening
  • Calm under pressure
  • Problem resolution
  • Organization and time management

Timeline

Prep

Bonnie's Cafe
08.2024 - 05.2025

Trimmer

Crownline Boats
01.2023 - 09.2024

Customer Service /casher

Ace Hardware
03.2021 - 01.2023

G.E.D. -

Talladega Fpc

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