Monsserrat Munguia Vicens
Crystal Lake,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Prep
The Cottage
Crystal Lake, IL
06.2021 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
Food Delivery Driver
DoorDash
Crystal Lake, IL
11.2019 - Current
- Navigated assigned delivery routes efficiently to ensure timely order fulfillment.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Maintained cleanliness and organization of delivery equipment and vehicle.
- Followed safety protocols consistently during deliveries to minimize risks.
- Adapted quickly to changing traffic conditions and customer requests for optimal service.
- Utilized smartphone applications for navigation, order tracking, and communication with dispatchers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Floor Associate
Tjmaxx
Crystal Lake, IL
09.2023 - 08.2024
- Assisted customers in locating merchandise and provided product information.
- Maintained organized sales floor through effective restocking and merchandising techniques.
- Operated cash register accurately, processing transactions efficiently during peak hours.
- Collaborated with team members to implement visual merchandising standards and promotions.
- Engaged with customers to enhance shopping experience, addressing inquiries and concerns promptly.
- Supported daily operational tasks, contributing to overall store efficiency and customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
Education
High School Diploma -
Prairie Ridge High School
Crystal Lake, ILSkills
- Store maintenance
- Customer engagement
- Cleanliness and hygiene
- Excellent work ethic
- Materials handling
- Strong organization skills
- Reliable and consistent
Friendly, positive attitude
Organisational skills
Team work
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Floor Associate
Tjmaxx
09.2023 - 08.2024
Prep
The Cottage
06.2021 - Current
Food Delivery Driver
DoorDash
11.2019 - Current
High School Diploma -
Prairie Ridge High School