Shawn Jones
Canandaigua
Summary
Dynamic sales professional with a proven track record at Taco Bell, excelling in customer service and operations management. Skilled in problem-solving and proficient in Microsoft Suite, I successfully trained teams, enhanced inventory control, and executed promotional campaigns, driving significant sales growth and improving customer satisfaction. Former professional square dancer. Experience working with children as a Sunday School teacher.
Overview
14
14
years of professional experience
Work History
Sales Associate
Tractor Supply Company
06.2025 - Current
- Assisted customers in product selection and provided information on promotions.
- Maintained organized displays and ensured merchandise was stocked effectively.
- Processed sales transactions accurately using point-of-sale systems.
- Supported team in achieving sales goals through proactive customer engagement.
Sales Associate
Ace Hardware
04.2021 - 05.2025
- Participated in training sessions to learn product knowledge and sales techniques.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Solved customer challenges by offering relevant products and services.
Laborer
United Structural Services
01.2019 - 02.2021
- Operated heavy machinery to assist in excavation and site preparation.
- Maintained tools and equipment, ensuring optimal working condition for job readiness.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Operated concrete mixing equipment to ensure consistent material quality.
- Assisted in formwork construction and installation for various concrete structures.
- Operated machinery to stabilize and repair broken home foundations.
Store Manager
Taco Bell
01.2012 - 01.2021
- Led daily store operations to enhance customer satisfaction and sales performance.
- Managed inventory control processes, ensuring optimal stock levels and reduced shrinkage.
- Trained and mentored staff, fostering professional development and improving team efficiency.
- Analyzed sales data to identify trends, adjusting strategies to meet market demands.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed and enforced safety protocols, maintaining compliance with health regulations.
- Coordinated scheduling for staff, balancing workload while minimizing labor costs.
- Executed promotional campaigns, driving increased sales through effective marketing strategies.
- Conducted performance evaluations, identifying areas for improvement and recognizing top performers.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Education
High School Diploma -
East Hickman High School
Lyles, TNSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Proficient in Microsoft Suite (Word, Excel, ie)
- Forklift operation
- Various machine operation
- Health and safety regulations
- Food preparation
- Operations management
- Food safety compliance
- Heavy lifting
Timeline
Sales Associate
Tractor Supply Company
06.2025 - Current
Sales Associate
Ace Hardware
04.2021 - 05.2025
Laborer
United Structural Services
01.2019 - 02.2021
Store Manager
Taco Bell
01.2012 - 01.2021
High School Diploma -
East Hickman High School
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