Shawn Lambiotte
Creative professional with expertise in client relations and technical support, excelling at any earned position. Proven track record in enhancing customer satisfaction and retention, driving business growth, and achieving top performer status.
Leveraged CRM software pre-comp era, to boost sales by over 220% during a 3 year process which fostered long-term partnerships through the effective communication and strategic negotiation times with Triad Group, Inc. Denver CO. 1993-1996, as the sole managing partner of three, bringing this already successful 28 million dollar company to an 89 million dollar per year, juggernaut within the Telemarketing industry.
Clients such as Xerox, IBM, American Express, Holiday Inns, Inc, National Ophthalmic Association, Warren Buffett, Dell, Microsoft...and more.
Personable, goal oriented, focused individual with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in MANY software programs but most proficient in SALES & SALES TRAINING.
Dedicated to TOTAL SUCCESS.
In-depth understanding of sales strategy and market research techniques.
Resourceful Sales Professional effective at achieving aggressive sales goals.
Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth.
Dependable team player & LEADER with great communication and organizational skills. Courteous and self-motivated with forward thinkingtalent for creating effective bottom line movement.
Knowledgeable with skills at building connections with customers to promote products. Excellent with communicating analytical skills, simplified to easy comprehension and an attentive nature TO EVERY PERSON AND DETAIL THROUGHOUT THE SALES PROCESS.
Enthusiastic Sales and Customer Service Leader with expertise in communication and negotiating AT ANY LEVEL
GOAL ORIENTED AND STRIVING TO DEAL WITH ANY INDIVIDUAL
Work History
Product Owner
- Developed strong customer relationships to enhance client satisfaction and retention.
- Conducted market research to identify potential leads and opportunities for business growth.
- Assisted in preparing sales presentations tailored to client needs and preferences.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Participated in training sessions to enhance knowledge of products and industry trends.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of ongoing R&D or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Monitored service after sale and implemented quick and effective problem resolutions if needed
Entrepreneurial Ventures
24 Years 9 MonthsCONSULTANT - Sales Training. Leadership / Management Development
*Selling
*Keeping an open mind to change
*How to listen
*Building self confidence
*Developing a stay at young heart attitude
*Becoming a Self Starter
*Becoming a team player and growing into the confident
Solo Player. Handling both
*Becoming a LEADER
*Staying a LEADER
Test Marketing
Structuring of Marketing Strategies
Developing, implementing and in field selling of product or service
Sales Representative & Sales Management
18 YearsTimeshare Sales
Real Estate Sales
Business Machine Sales
Advertising Sales
Retail Sales
Telemarketing Sales
Business Development
Equine Industry
Arbitrage
Market Research
Water Filtration Industry
Skills
All Achievements
1978-1982. Marshall U.
1982-1984. U of SC
1990-1992. Carnegie School of Business Sales & Management. Certification top 2% of class
1987-1996. Numerous Sales & Business Ownersbip education. Schools & seminars