Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Latnie

Shawn Latnie

Grand Prairie,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Marina Dock Hand

Nautical Boat Club
03.2023 - Current
  • Trained and mentored new employees on company procedures and safety protocols.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Hostess

Buffalo Wild Wings
01.2022 - 12.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Accommodated special seating requests for guests to enhance satisfaction.

Education

Bachelor of Kinesiology - Kinesiology

University of North Texas
Denton, TX
06.2026

High School Diploma -

South Grand Prairie High School
Grand Prairie, TX
06.2022

Skills

  • Customer Engagement
  • Creative Solutions
  • Time Management Skills
  • Customer Retention
  • Sales and Promotions
  • Maintenance Tasks

Timeline

Marina Dock Hand

Nautical Boat Club
03.2023 - Current

Hostess

Buffalo Wild Wings
01.2022 - 12.2022

Bachelor of Kinesiology - Kinesiology

University of North Texas

High School Diploma -

South Grand Prairie High School

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Shawn Latnie