Summary
Work History
Education
Skills
Timeline
Generic

Shawn Loundon

Rye,NH

Summary

Dynamic Store Manager with a proven track record at Family Dollar, excelling in customer service and team leadership. Expert in inventory management and loss prevention, successfully reducing shrinkage through effective training and operational strategies. Committed to fostering a positive work environment while driving sales and enhancing customer engagement.

Work History

Store Manager

Kitchen Store Outlet
Kittery, ME
02.2015 - 2025
  • Supervised daily store operations to ensure exceptional customer service and sales performance.
  • Trained and mentored staff on product knowledge, customer engagement, and merchandising techniques.
  • Implemented inventory management processes to optimize stock levels and reduce shrinkage.
  • Conducted regular staff meetings to communicate goals, strategies, and performance expectations.

Store Manager/ District Manager

Family Dollar
Dorchester, MA
1995 - 2015
  • Supervised daily store operations to ensure efficient workflow and excellent customer service.
  • Managed inventory levels, minimizing stockouts and ensuring product availability for customers.
  • Trained and mentored team members on operational procedures and customer engagement techniques.
  • Implemented promotional strategies to enhance sales and drive foot traffic in the store.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for optimal performance.
  • Coordinated staff schedules to align with peak business hours, maximizing productivity and coverage.
  • Ensured compliance with company policies and safety regulations, fostering a safe shopping environment.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Led district operations, ensuring adherence to company policies and procedures.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Education

High School Diploma -

Portsmouth High School
Portsmouth, NH

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Inventory control
  • POS systems
  • Policies and procedures
  • Store displays
  • Employee scheduling
  • Operations
  • Order management
  • Payroll management
  • Accurate money handling
  • Bank and safe deposits
  • Loss prevention
  • Retail merchandise quality standards
  • Vendor management
  • Delegating work
  • Mathematical aptitude

Timeline

Store Manager

Kitchen Store Outlet
02.2015 - 2025

Store Manager/ District Manager

Family Dollar
1995 - 2015

High School Diploma -

Portsmouth High School

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