Shawn Lynch
Dallas,TX
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
36
36
years of professional experience
Work History
Owner/operatory
Complete Property Repair
02.2005 - Current
- Owner of company
- Remodeling of residential and commercial properties.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Service Advisor
Whittier Chrysler
12.2000 - 09.2003
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Moving Technician
BKM Office Furniture
08.1998 - 11.2000
- Assembly of office furniture/equipment
- Specialized crating services
- Drove moving trucks
- Forklift operator
- Loading and unloading trucks
- Pulling inventory from warehouse
Service Manager
O & M Auto Repair
04.1994 - 08.1998
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Lead Technician
D & D Third Party Services
02.1991 - 04.1994
- Built customized crates for shipping customer household products.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Completed install and disconnect of appliances and assembled office and household items.
Sandblasting Technician
BD&G
04.1989 - 02.1991
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Forklift operator - loading and unloading trucks.
Navy Corpsman
US Navy
02.1988 - 03.1989
- Contributed to mission success by delivering high-quality field medical support.
- Rendered emergency medical treatment.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted with lifting and moving patients.
Education
High School Diploma -
Downey High School
Downey, CA06.1987
Skills
- Forklift operator
- Install of all flooring products
- Texture, tape, and bedding
- Installation of trim
- Painting
- Cabinetry
- Basic electrical, HVAC, and plumbing
- Great customer service
Timeline
Owner/operatory
Complete Property Repair
02.2005 - Current
Service Advisor
Whittier Chrysler
12.2000 - 09.2003
Moving Technician
BKM Office Furniture
08.1998 - 11.2000
Service Manager
O & M Auto Repair
04.1994 - 08.1998
Lead Technician
D & D Third Party Services
02.1991 - 04.1994
Sandblasting Technician
BD&G
04.1989 - 02.1991
Navy Corpsman
US Navy
02.1988 - 03.1989
High School Diploma -
Downey High School
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