Summary
Overview
Work History
Education
Skills
Certification
Courses And Projects
Us Citizen
Awards
Volunteer Experience
References Available
Timeline
Generic

Shawn Mathew

Ellicott City,MD

Summary

Methodical Quality Assurance Specialist with a 6 year track record of providing exceptional discretion, quality management and performance analysis services in the Healthcare industry. Adept at training new hires and retraining employees and managing the accuracy of all products.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Quality Assurance Specialist

MAGVIEW(ASI)
Fulton, MD
11.2018 - Current
  • Design and test the software applications that holds medical records in SQL database for end users such as radiologists and technologists.
  • Testing involved smoke testing, regression testing, user acceptance testing, manual and automated testing using Selenium.
  • Writing documentation guides, checklists for the different software for the front and back-end users. Also writing scripts in SQL and completing QA support tickets in JIRA.
  • Working with development team to help design and improve the software as well as helping manage deadlines for project due dates.
  • Training new QA employees and working in both agile and waterflow workflows depending on the product.
  • Received the QA of the year award within the company.

Integration/Systems Analyst

DYNAMED SOLUTIONS
Columbia, MD
08.2017 - 08.2018
  • Contracted to work as an analyst for CRISP (Chesapeake Regional Information System for our Patients)
  • Worked with Encounter Notification Service (ENS) which notifies providers if their patients are admitted, discharged, went to the emergency room
  • Teaching providers about how to apply and use the ENS in their practice
  • Troubleshooting errors and issues with ENS.

Systems Analyst

MAXIM HOME HEALTHCARE
Columbia, MD
09.2015 - 08.2016
  • Worked with the scheduling, payroll, client, and personnel modules of Vision Home Healthcare
  • Troubleshooting helpdesk tickets and assists staff in resolving their issues
  • Participated in analysis of issues and helps to improve the efficiency of the system
  • Participated in testing of upgrades and changes going to production
  • Assisted with data import from Infomax (previous system) to Vision
  • Assisted with teaching staff and clinicians how to use the system.

Education

M.S. - Health Information Technology -

UNIVERSITY OF MARYLAND BALTIMORE COUNTY
05.2017

B.S. - Information Systems -

UNIVERSITY OF MARYLAND BALTIMORE COUNTY
05.2014

Skills

  • HTML
  • Visio
  • JIRA
  • CRISP
  • Visual Studio
  • PL/SQL
  • Adobe Dreamweaver
  • SharePoint
  • Medical Terminology
  • Selenium
  • JAVA
  • MS Office
  • SDLC
  • Postman
  • Agile/Waterfall workflow
  • Troubleshooting
  • Automation Skills
  • Project Leadership
  • Software System Testing

Certification

  • Pharmacy Technician Certification, 01/2011
  • Medical Scribe Training, 04/2017

Courses And Projects

  • Health Informatics 1 & 2
  • Data Analytics
  • Fundamental Human Centered Computing
  • Health IT Policy & Administration
  • Proc. & Quality Improvement
  • Education Technology in Healthcare
  • Health IT Law & Ethics
  • Public Health Informatics
  • Structured Systems Analysis and Design- Semester Project: As project group leader, we improved the efficiency and effectiveness of Gold's Gym Daycare maintenance process from manual to software system using SDLC.
  • Database Application Development- Semester Project: Collaborated with a team to develop a client/server database using PL/SQL and PSP which allows UMBC students to buy and sell textbooks online. Database using Oracle 11g.

Us Citizen

Yes

Awards

  • Eagle Scout
  • Tennis Coach
  • QA of the Year

Volunteer Experience

  • Johns Hopkins Epic Information System, Baltimore, MD, Volunteer/Internship, 01/2015, 08/2015
  • University of Maryland, Cancer Center, Baltimore, MD, Volunteer, 07/2007

References Available

On Request

Timeline

Senior Quality Assurance Specialist

MAGVIEW(ASI)
11.2018 - Current

Integration/Systems Analyst

DYNAMED SOLUTIONS
08.2017 - 08.2018

Systems Analyst

MAXIM HOME HEALTHCARE
09.2015 - 08.2016

M.S. - Health Information Technology -

UNIVERSITY OF MARYLAND BALTIMORE COUNTY

B.S. - Information Systems -

UNIVERSITY OF MARYLAND BALTIMORE COUNTY

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