Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Mayhood

Indianapolis,IN

Summary

Competent Telecommunications Technician bringing 24 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Telecommunications Technician

Ermco INC.
Indianapolis, IN
03.2019 - Current
  • Installed and configured new devices and system components.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
  • Coordinated installation of new users and relocations of existing users.

Telecommunications Technician

Comlink It Solutions
Indianapolis, IN
06.2015 - 02.2019
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.

Telecommunications Technician

Fairchild Communication
Indianapolis, IN
05.2007 - 01.2015
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Associate of Science -

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2008

High School Diploma -

Franklin Central High School
Indianapolis, IN
05.1993

Skills

  • Production Work
  • Methodology Improvements
  • Communications Expertise
  • Troubleshooting Systems
  • System Repairs
  • Wireless Access Point
  • Customer Inquiries
  • Telecommunications Equipment
  • Diagnosing Issues

Certification

Bicsi Technician

Tripp Lite Healthcare Solutions

Tripp Lite Cables and Connectivity

Digital Signage Solutions

Inverters& Inverter/Chargers

SP3000-Structured Cabling Infrastructure -Design ACTIII

SP3801-Installing Premises Cabling Systems

SP3361-SYSTIMAX Installation and Maintenance

Timeline

Telecommunications Technician

Ermco INC.
03.2019 - Current

Telecommunications Technician

Comlink It Solutions
06.2015 - 02.2019

Telecommunications Technician

Fairchild Communication
05.2007 - 01.2015

Associate of Science -

Ivy Tech Community College of Indiana

High School Diploma -

Franklin Central High School

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Shawn Mayhood