Shawn McGrandy
Montrose
Summary
Personable and empathetic individual with passion for helping others achieve their goals. Possesses deep understanding of motivational techniques and behavioral change methods, coupled with excellent communication and problem-solving skills. Committed to fostering positive outcomes and empowering clients to reach their full potential.
Overview
10
10
years of professional experience
Work History
Success Coach
GST Michigan Works!
05.2022 - Current
- Established trust with clients through active listening, empathy, and effective communication techniques.
- Empowered clients to take ownership of their personal growth journey through self-reflection exercises and goal-setting activities.
- Cultivated strong relationships with external partners to provide additional resources for client support when needed.
- Utilized motivational interviewing techniques to help clients initiate change within themselves for lasting success.
- Evaluated client needs through comprehensive assessments, tailoring coaching sessions accordingly for maximum impact.
- Retained high level of professionalism while navigating sensitive conversations with clients around personal challenges or setbacks.
- Collaborated with fellow Success Coaches to share best practices, resources, and insights for better coaching outcomes.
- Assisted clients in overcoming obstacles by identifying potential barriers and creating actionable solutions.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
Case Manage
SVRC Industries
01.2018 - 05.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Behavior Technician
Westlund Guidance Autism Clinic
08.2015 - 01.2018
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Worked as part of collaborative team to address changing needs of children and families.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Improved client communication skills through the use of evidence-based practices and techniques.
Education
Bachelor of Science - Applied Behavior Analysis
Ball State University
Muncie, IN12-2024
Associate of Applied Science - Early Childhood Education
Charles Stewart Mott Community College
Flint, MI05-2010
Skills
- Active learning
- Case documentation
- Documentation skills
- Self-awareness
- Organization and multitasking
- Client advocacy
- Financial literacy
- Coaching strategies
- MS office
- Cultural sensitivity
- Progress tracking
- Critical thinking
- Organizational skills
- Teamwork and collaboration
Timeline
Success Coach
GST Michigan Works!
05.2022 - Current
Case Manage
SVRC Industries
01.2018 - 05.2022
Behavior Technician
Westlund Guidance Autism Clinic
08.2015 - 01.2018
Bachelor of Science - Applied Behavior Analysis
Ball State University
Associate of Applied Science - Early Childhood Education
Charles Stewart Mott Community College
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