Shawn McManus
Avon,MN
Summary
I have a varied background that has helped me become a well rounded intelligent worker that make good decisions. Able to work well with others on the team and help them achieve their personal work goals.
Overview
27
27
years of professional experience
Work History
City Letter Carrier
United States Post Office
04.2022 - Current
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Distributed mail on foot to residences and businesses, delivering to approximately 860 customers per shift.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Maintenance Technician
Mayo Clinic
02.2009 - 05.2022
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Positively engaged with customers and maintained professional appearance as company representative.
Owner
Red Barn Granite
06.1997 - 01.2010
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and developed team members to build human capital.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Industrial Electrician -
Waukesha Area Technical Collage
Waukesha, WI01.1989
Skills
- Geographical awareness
- GPS use
- Handheld Device Operation
- Mail delivery
- Package delivery
- Organize and efficiently deliver both
- Excellent driving record
Accomplishments
Worked as an industrial electrician for many years and when I moved to to the Rochester area found there wasn’t and industry there. Made a pivot to opening my own granite shop with 9 full time and 4 part time employees for 13 years Sold it due to divorce and stated at Mayo for the benefits because I had my 3 kids full time. Worked third shift there, honing my people skills and acquired many employee of month certificates and received a building maintenance certificate.
Timeline
City Letter Carrier
United States Post Office
04.2022 - Current
Maintenance Technician
Mayo Clinic
02.2009 - 05.2022
Owner
Red Barn Granite
06.1997 - 01.2010
Industrial Electrician -
Waukesha Area Technical Collage
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