Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Shawn Melton
Mechanic
Paris,TX
Summary
Overview
30
years of professional experience
1
Certification
Work History
Mathews Nissan of ParisParis, TX
Production Manager/Shop Foreman
01.2023 - Current
Job overview
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Developed and implemented significant process improvements to enhance department quality and production.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of vehicles.
Toyota Motor North AmericaPlano, TX
Field Service Manager/Service Support/ASM/Shop Foreman
09.2020 - 01.2023
Job overview
- Managed daily activities of field service technicians by assigning tasks, monitoring progress and providing guidance when necessary.
- Recruited and trained new employees to meet job requirements.
- Conducted performance reviews of all assigned personnel and provided feedback on areas needing improvement or additional training.
- Resolved customer complaints regarding field service operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Mercedes-Benz of MckinneyMcKinney, TX
Master Technician/Shop Foreman
07.2016 - 03.2020
Job overview
- Trained and monitored employees to teach daily tasks and improve performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Created reports detailing daily operations, including number of jobs completed, hours worked.
- Diagnosed electrical and mechanical problems using diagnostic tools including multimeters, oscilloscopes, and pressure gauges.
- Assisted technicians in more complex repair procedures when required.
CNC ExoticsOntario, CA
Shop Foreman
07.2015 - 07.2016
Job overview
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
- Modified existing software systems to enhance performance and add new features.
- Recognized by management for providing exceptional customer service.
Mercedes-Benz of RiversideRiverside, CA
Master Technician/Team Leader
08.2007 - 07.2015
Job overview
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Resolved complex automotive issues by troubleshooting various components within the system.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Mercedes-Benz of West CovinaWest Covina, CA
Master Mercedes-Benz Technician
04.2005 - 07.2007
Job overview
- Mentored and coached team to motivate, educate and enhance performance.
- Rebuilt engines using special tools and diagnostic equipment.
- Reviewed manufacturer's technical bulletins to stay current on changing technology and techniques used in the automotive industry.
- Maintained updated knowledge through continuing education and advanced training.
- Communicated job status and estimated completion times.
Mercedes-Benz of ArcadiaArcadia, CA
Mercedes-Benz Technician
06.2003 - 03.2005
Job overview
- Reviewed work orders and discussed with supervisors.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Conducted test drives before and after repair services.
- Reviewed manufacturer's technical bulletins to stay current on changing technology and techniques used in the automotive industry.
Mercedes-Benz of RiversideRiverside, CA
Mercedes-Benz Technician
08.2000 - 06.2003
Job overview
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Kept detailed records of repairs, labor involved and parts used.
MB AutomotiveUpland, CA
Mercedes-Benz Technician
05.1997 - 07.2000
Job overview
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Trans-West FordFontana, CA
Technician
02.1994 - 01.1997
Job overview
- Assisted mechanics with overhaul and repair of transmissions and engines.
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
Education
Etiwanda High SchoolEtiwanda, CA
GED
05-1992
University Overview
Skills
- Creative Problem-Solving
- Training and Mentoring
- Advanced Troubleshooting
- Strong Work Ethic
- ASE Certification
- Customer Relationship Management (CRM)
- Rebuilding Engines
Certification
- Mercedes Benz Master Certified
- Sprinter and Smart certified
- ASE Certified
- State Inspector Certified
- 609 A/C Certified
- Nissan Certified
- Diesel/Hybrid Certified
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Production Manager/Shop Foreman
Mathews Nissan of Paris
01.2023 - Current
Field Service Manager/Service Support/ASM/Shop Foreman
Toyota Motor North America
09.2020 - 01.2023
Master Technician/Shop Foreman
Mercedes-Benz of Mckinney
07.2016 - 03.2020
Shop Foreman
CNC Exotics
07.2015 - 07.2016
Master Technician/Team Leader
Mercedes-Benz of Riverside
08.2007 - 07.2015
Master Mercedes-Benz Technician
Mercedes-Benz of West Covina
04.2005 - 07.2007
Mercedes-Benz Technician
Mercedes-Benz of Arcadia
06.2003 - 03.2005
Mercedes-Benz Technician
Mercedes-Benz of Riverside
08.2000 - 06.2003
Mercedes-Benz Technician
MB Automotive
05.1997 - 07.2000
Technician
Trans-West Ford
02.1994 - 01.1997
Etiwanda High School
GED