Summary
Overview
Work History
Education
Skills
freelancing
Work Availability
Quote
Timeline
BusinessDevelopmentManager

Shawn Meza

Jacksonville,NC

Summary

Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills.. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience

Work History

Retailer

Lowes Home Improvement Stores
03.2022 - 06.2023
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Fast Food Crew Member

Canes Chicken Fingers
10.2021 - 12.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to complete orders.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Became familiar with products to answer questions and make suggestions.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Outpaced other team members by tirelessly finding productive work during customer lull times and trained 7 less-experienced crew members.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Trained newly hired employees on routine tasks and customer service.

Construction Laborer

Capstone Construction
05.2021 - 09.2021
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Operated power equipment to move materials and promote job efficiency.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.

Construction Worker

Galdino Carprenty
10.2020 - 05.2021
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Helped with door and window installations.
  • Helped with erecting scaffolding and ladders.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Completed tear-down of existing structures to prepare for new construction.
  • Inspected tools and equipment to maintain safety and efficiency.

Fast Food Worker

SUBWAY®Restaurants
12.2019 - 06.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Assisted with preparing salads and cold food items.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Education

High School Diploma -

Cy Ridge
Cypress, TX
06.2020

Skills

  • Sales
  • Marketing
  • Building Customer Loyalty
  • Professional Relationships
  • Special OrdersSpeech Clarity
  • Team Cooperation
  • Customer Needs Assessments
  • Customer Service

freelancing

currently learning online skills, I am dedicated to expanding my skill set to better serve customers in the digital age, with a particular focus on online skills such as copywriting, digital marketing, and art. Through a commitment to lifelong learning, I have embarked on a journey to refine my copywriting abilities, ensuring that I can create compelling, persuasive, and engaging content that resonates with audiences across various platforms. My deepening knowledge of digital marketing strategies equips me with the tools to navigate the dynamic online landscape effectively, helping businesses reach their target audiences and achieve their marketing goals. Additionally, my passion for art has driven me to develop my creative talents, allowing me to infuse visual aesthetics and design sensibilities into digital marketing campaigns. These skills collectively enable me to offer a holistic approach to customer service, blending the power of words, visuals, and digital strategies to deliver impactful and engaging experiences for clients. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

our life is what our thoughts make it to be

Timeline

Retailer

Lowes Home Improvement Stores
03.2022 - 06.2023

Fast Food Crew Member

Canes Chicken Fingers
10.2021 - 12.2021

Construction Laborer

Capstone Construction
05.2021 - 09.2021

Construction Worker

Galdino Carprenty
10.2020 - 05.2021

Fast Food Worker

SUBWAY®Restaurants
12.2019 - 06.2020

High School Diploma -

Cy Ridge

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Shawn Meza