Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shawn Mitchell

Retired
Lexington,KY

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
years of professional experience

Work History

Federal Bureau Of Prisons

Retired
11.2001 - 11.2022

Job overview

Federal Bureau Of Prisons
Lexington, KY

Case Manager
02.2012 - 11.2022

Job overview

  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
  • Assessed community needs and identified resources for social and community service programs.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Partnered with local organizations to expand access to social and community services.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Researched best practices and developed strategies to improve program outcomes.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Analyzed trends and data to inform decision-making and program development.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.

Supervisor Retired: Vincent Miller (314-630-6352)

Federal Bureau Of Prisons
Lexington, KY

Special Investigator
Apr.2010 - Feb.2012 (1 education.year_Label & 10 education.months_Label)

Job overview

  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Conducted interviews with witnesses and clients.
  • Documented findings and prepared detailed reports.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Carefully documented statements, observations, and evidentiary materials.
  • Obtained admissions of crimes using forensic interviewing techniques.
  • Interviewed and interrogated suspects.
  • Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.
  • Organized and executed undercover surveillance operations.
  • Collaborated with federal agencies on investigations.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.

Supervisor retired- Reference: Richard Stump (859-252-6812)

Federal Bureau Of Prisons
Lexington, KY

Correctional Officer
11.2001 - 04.2010

Job overview

  • Conducted security checks of inmates and living areas.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Coordinated with other law enforcement personnel to exchange information.
  • Responded to inquiries from inmates and other members of public.
  • Supervised inmates during meals, recreation and other activities.
  • Prepared reports to document incidents and violations.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Administered drug tests to inmates.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Investigated and responded to incidents of inmate misconduct.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Interviewed inmates to obtain information and assess needs.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Conducted routine and emergency head counts.

Supervisor retired- Reference: Nathan McKeehan (859-252-6812)

Education

Morehead State University
Morehead, KY

Bachelor of Science from Sociology W/Emphasis in Corrections
05.1995

University Overview

  • Relevant Coursework: Practicum at D.O.V.E.S (Domestic Violence Shelter for Women). Internship at the Morehead Treatment Center for Juveniles.
  • Professional Development: Mentoring Program, Prisoner Transport Course, Disturbance Control Team Member, Self Defense Instructor, Cross development in Psychology, Investigative Intelligence training, and Street Gang Training.
  • Extracurricular Activities: Coaching football and Mentoring youth.
  • Working Men's Book Club Member
  • Kappa Alpha Psi inc. Member

Jessamine County High School
Nicholasville, KY

High School Diploma
05.1990

University Overview

Skills

  • Case Planning
  • Case Conferences
  • Eligibility Assessments
  • Social Justice
  • Community Resources
  • Crisis Intervention
  • Reading Comprehension
  • Interdisciplinary Collaboration
  • Vocational Rehabilitation
  • Educational Evaluation
  • Microsoft Access
  • Staff Management
  • Systems Analysis
  • Telephone Etiquette
  • Emotional Awareness
  • Child Protection
  • Case Planning and Management
  • Program Development
  • Time Management
  • Staff Training
  • Client Empowerment
  • Verbal and Written Communication
  • Negotiation
  • Multitasking and Organization
  • Writing
  • Monitoring
  • Documentation
  • Conflict Resolution
  • Case Management Tracking
  • Treatment Planning

Timeline

Case Manager
Federal Bureau Of Prisons
02.2012 - 11.2022
Special Investigator
Federal Bureau Of Prisons
Apr.2010 - Feb.2012 (1 education.year_Label & 10 education.months_Label)
Retired
Federal Bureau Of Prisons
11.2001 - 11.2022
Correctional Officer
Federal Bureau Of Prisons
11.2001 - 04.2010
Morehead State University
Bachelor of Science from Sociology W/Emphasis in Corrections
Jessamine County High School
High School Diploma
Shawn MitchellRetired