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Associate Principal Engineer

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Dynamic licensed cosmetologist with a proven track record at Cuts by Courtney, excelling in hair coloring and styling. Renowned for building strong client relationships and enhancing satisfaction through personalized consultations. Adept at social media promotion, driving salon visibility, and boosting revenue through effective product upselling and trend awareness.

Focused on enhancing customer service operations through detail-oriented approach and commitment to organizational efficiency and professionalism.

I’m a highly adaptable, service-driven professional with over 15 years of experience across customer service, sales, logistics, technical support, and operations. I’ve worked in fast-paced environments where multitasking, empathy, and precision weren’t just helpful—they were essential. Whether I’m leading a team, supporting clients in crisis, or managing complex systems, I bring a calm, solutions-focused mindset and a strong sense of accountability.
I’ve been promoted quickly in multiple roles because I show up, learn fast, and take ownership. I’m comfortable working independently or as part of a team, and I thrive in roles where I can make a real impact—especially when supporting vulnerable populations or helping people navigate challenging situations. My background includes trauma-informed communication, hands-on technical work, and a deep understanding of how to keep operations running smoothly behind the scenes.
I’m now transitioning into human services because I want to use my experience to help others in a more meaningful way. I’m ready to bring my full skill set—emotional intelligence, leadership, and operational reliability—to a role where it truly matters.

Shawn Monrean

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Valentino and Prada Selling Specalist

Business Manager Clinique

Clarins Counter Manager

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Valentino and Prada Selling Specalist

Business Manager Clinique

Clarins Counter Manager

Diploma -

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