SHAWN NAJVAR
Cypress,Texas
Summary
Professional manager with track record of overseeing multiple units effectively. Skilled in strategic planning, operational efficiency, and driving team performance. Focused on fostering collaboration and adapting to changing needs to achieve results. Strong communicator with commitment to excellence and reliability in every task.
Overview
15
15
years of professional experience
Work History
General Manager
Velvet Taco
Houston, TX
10.2022 - Current
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Implemented cost control measures, reducing waste and improving profitability.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Self-motivated, with a strong sense of personal responsibility.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Reduced employee turnover rates by fostering a positive work environment and offering competitive compensation packages.
- Managed day-to-day operations, delegating tasks as necessary to ensure smooth workflow within the organization.
Multi-Unit Manager
Half Price Boxes
Houston , TX
01.2018 - 09.2022
- Established plan of inventory for all 13 stores within the company
- Managed scheduling, training and inventory control
- Delivered positive customer experiences by implementing effective quality assurance practices
- Recruited, hired and trained crew members on application of projects, customer relations and customer service
- Addressed customer concerns with suitable solutions
- Guided employees on understanding and meeting changing customer needs and expectations
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Tracked and replenished inventory to maintain par levels.
General Manager of Operations
Buffalo Wild Wings
Cypress, Texas
06.2014 - 12.2017
- Performing weekly inventory and checking Budget and Theoretical vs Actual
- Going over weekly and monthly P&L reports with management team
- Assessed product stock and monitored weekly inventory control for corrective action planning to eliminate expenses
- Scheduled staff to assign shifts, meet daily operational needs and achieve productivity goals
- Coached employees to work together to carry out daily functions and meet service objectives
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports
- Reduced operating budget waste 11% through new inventory management system.
Manager
Chili's Grill & Bar
Houston, TX
09.2011 - 06.2014
- Forecast staff, equipment, and supply requirements based on trends
- Handled complaints, settled disputes and resolved customer conflicts
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs
- Controlled and maintained labor costs through careful scheduling of 40 team members.
Education
The University of Texas At San Antonio
San Antonio, TX2007
Skills
- Supervisory Skills
- Labor cost controls
- Deadline oriented
- Quickbooks and Microsoft Proficient
- Staff training and development
- Performance reporting
- Team Building/Leadership
- Training and coaching
Timeline
General Manager
Velvet Taco
10.2022 - Current
Multi-Unit Manager
Half Price Boxes
01.2018 - 09.2022
General Manager of Operations
Buffalo Wild Wings
06.2014 - 12.2017
Manager
Chili's Grill & Bar
09.2011 - 06.2014
The University of Texas At San Antonio