Shawn Nicholas
Corona,CA
Summary
Ambitious sales and marketing professional backed by a Google E-Commerce and Digital Marketing Certification. Eager to leverage strong analytical skills, a passion for consumer behavior, and data-driven strategies to drive revenue growth and optimize online sales funnels as a Sales and E-Commerce Specialist.
Overview
1
1
Certification
18
18
years of professional experience
Work History
National Field Sales Manager
Lixil Americas
Corona, CA
11.2018 - 02.2026
- Directed a national retail field team, standardizing operational processes and implementing new growth strategies to align with corporate objectives
- Facilitated high-impact weekly, mid-year, and annual reviews via video conferencing, fostering a culture of accountability and continuous development
- Conducted high-impact field visits to mentor team members, optimizing on-site execution for key promotional events and store calls
- Spearheaded a digital transformation project, auditing and restructuring core repositories across Google Drive, Highspot, and Excel to improve team accessibility and efficiency
- Collaborated in product line reviews for major big-box retailers, strategically optimizing shelf space allocation to maximize product visibility and drive category growth
- Owned the end-to-end quote process, maximizing conversion rates through diligent follow-up and tailored customer solutions
- Managed a high-volume portfolio of 120+ Home Depot and Lowe’s accounts, consistently hitting targets through proactive relationship management and strategic sales calls
- Delivered comprehensive product training to store associates, pro desks, and outside sales representatives to increase technical competency and upsell opportunities
- Conducted pro events and field visits to gather market insights and strengthen product positioning against competitors
Field Sales Representative
Lixil Americas
Corona, CA
06.2016 - 10.2018
- Managed a high-volume portfolio of 120+ Home Depot and Lowe’s accounts, consistently hitting targets through proactive relationship management and strategic sales calls
- Delivered comprehensive product training to store associates, pro desks, and outside sales representatives to increase technical competency and upsell opportunities
- Conducted pro events and field visits to gather market insights and strengthen product positioning against competitors
Outside Sales Representative
Delta Q Inc.
La Habra, Ca
05.2015 - 04.2016
- Managed an outside sales territory of 80+ plumbing wholesale and HVAC accounts
- Increased knowledge of our products at counter days and during sales calls
- Presented any new promotions, products and price increases to our customers
- Followed up on quotes and jobs
- Conducted trainings and product knowledge with technicians and plumbers in my territory
- Executed service calls to inspect products
- Presented any new promotions, products and price increases for our American Standard luxury and DXV lines during Showroom calls
Sales Associate
Verizon Wireless
Irvine, Ca
08.2009 - 01.2015
- Demonstrated team leadership as upgrade specialist and providing team support
- Led teams consistently in upgrades, accessories, churn, and customer satisfaction and resolution scores for over 6 years
- Consistently in the top 20 in upgrades and accessories sales in the region
- Moderated upgrade rebuttal and positioning workshops for the regional team
- Aided with the training of transition teams
- Frequently served as floor support resolving escalated situations and providing guidance to representatives
- Helped the bottom regional team outliers with upgrades and accessories sales positioning
Sales Manager
Verizon Wireless Authorized Retailer
Anaheim Hills, Ca
11.2007 - 06.2009
- Averaged 60-70 upgrades, add a lines, and new lines of service each month
- Became store manager in 6 months by exceeding sales quotas
- Trained new employees on Verizon Wireless plans, features, and products
Education
Associates Degree - Business Marketing
Mt. San Antonio College
Walnut, CA05.2008
No Degree - Business
Chaffey College
Rancho Cucamonga, CA08.2004
Skills
- Google e-commerce certification
- Extensive sales experience
- Effective managerial skills
- Outside sales professional
- Effective negotiating and closing skills
- Expert in interpersonal, written, and oral communication
- Microsoft 365
- Google Workspace
- Google Ads and Google Analytics
Certification
Google E-Commerce and Digital Marketing
Timeline
National Field Sales Manager
Lixil Americas
11.2018 - 02.2026
Field Sales Representative
Lixil Americas
06.2016 - 10.2018
Outside Sales Representative
Delta Q Inc.
05.2015 - 04.2016
Sales Associate
Verizon Wireless
08.2009 - 01.2015
Sales Manager
Verizon Wireless Authorized Retailer
11.2007 - 06.2009
Associates Degree - Business Marketing
Mt. San Antonio College
No Degree - Business
Chaffey College