SHAWN O'BRIEN
Milpitas,CA
Summary
Seeking Employment in the field of Restaurant Management. My work history shows that I have been in Restaurants as part of a Management Team as well as in operations for a company in the Southern California area for about 6 years, (5 of those years as a part of operations). I am very detail and have seen so much in this industry through the years that I feel I am qualified to do this type of work.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Habit Burger&Grill
San Jose
01.2019 - Current
- Customer relations
- Maintained food quality
- Ordering Inventory
- Training
- All office administrative functions leading a Team to success and Growing the Business for the past (5) years…
Kitchen Manager
Hometown Buffets
San Jose
01.2012 - 01.2019
- Training, Hiring, ordering
- Maintained food quality
- Fulfilled all BOH and FOH Duties
- Knowledge of ordering, inventory control, Labor Control, Training, Hiring..
- Knowledge of latest programs such as Aloha and Crunch-Time
Assistant Manager
Burger King Franchises
San Francisco
01.2003 - 01.2011
- Training Hiring-Scheduling-ordering
Kitchen Manager
Pat & Oscar's Restaurant
San Diego
01.1995 - 01.2003
- Hiring-Training-Cleaning-Scheduling-Food Ordering-Weekly Inventory-Food & Labor Cost Control (stayed with-in companies projected budget in both food and labor for the kitchen)-Averaged around 95% on Health Department food inspections-Opened as the Kitchen Manager of the Irvine location (which was the first one in the Orange County area)
- Training Department-Assisted in putting together training material for Kitchen-Did restaurant sanitation audits for Orange County locations-Trained and tested MIT'S (Managers In Training) Throughout Orange County and also in San Diego County-Ran monthly classes in Orange County for future Team Trainers and leads in Kitchens
- Restaurant support-Assisted in the training and opening of the Ontario Mills Pat & Oscars for 3 months (Kitchen only)
- Front of House Manager-Supported the entire Orange County locations as a Front of House Manager-Ran opening, swing and closing shifts-operated cash draws, ran food, cleared tables, greeted and talked to guest-Front of House Scheduling-Hiring-Training-Overall-Counted draws down-Ran all daily and weekly reports etc.
- Restaurant Manager-Hiring-Training-Food and Labor Cost Control-In charge of all ordering-Daily and weekly food inventory-Knowledge of Profit and Loss reports-Preparation of all food items-Guest services-LSM (Local Store Marketing)-Had very little turnover in each location I operated and increased sales to 15-20%
Education
Diploma -
Shasta High School
Redding, CAComputer Information Science - CIS Major
Hartnell College
Salinas, CA01.1996
Skills
- Dependable
- Punctual
- Efficient
- Teamwork
- Responsibility
- Training
- Food & Labor Controls
- Computer Knowledge
- Interviewing
- Hiring
- Sales Increase
- Machine Operation
- Micro's
- Fas-Fax
- IBM Computer
- Printers
- ATM Machines
- Credit Card Machines
- Touch Screen Ordering System
- Aloha
- Crunch-Time
Relevantexperience
- Hiring - Training - Food & Labor Controls - Computer Knowledge
- Interviewed and hired well over 200 staff members. Through the years have trained well over 300 staff members
- Was able to maintain food and labor controls to company specifications and was able to increase sales by 25% which helped control the bottom line
Administrativesupport
- In charge of ordering all food and supplies
- Responsible for food order data entry, using computer
- In charge of hiring
- In charge of daily, weekly and end-of-month reports
- Knowledge of Profit and Loss reports
- Labor and food control cost
Training
- One Minute Manager
- One Minute Manager Leadership
- Dale Carnegie Time Management
- The Restaurant Doctor
- Tom Peters
Timeline
Assistant Manager
Habit Burger&Grill
01.2019 - Current
Kitchen Manager
Hometown Buffets
01.2012 - 01.2019
Assistant Manager
Burger King Franchises
01.2003 - 01.2011
Kitchen Manager
Pat & Oscar's Restaurant
01.1995 - 01.2003
Diploma -
Shasta High School
Computer Information Science - CIS Major
Hartnell College