Shawn O'Connell
Palos Heights,IL
Summary
Dynamic Business Development Specialist with a proven track record at Minuteman Security & Life Safety. Expert in cultivating strategic partnerships and enhancing client relationships, driving market analysis and lead generation. Achieved significant growth through innovative marketing strategies and exceptional presentation skills, ensuring client satisfaction and operational excellence.
Overview
15
15
years of professional experience
Work History
Business Development Specialist
Minuteman Security & Life Safety
Tinley Park, Illinois
06.2019 - Current
Owner
Collision Avoidance Systems
Phoenix, Arizona
11.2010 - 12.2018
- Cultivated strategic partnerships with local businesses and community organizations to broaden outreach.
- Analyzed competitor offerings to refine service delivery and improve customer experience.
- Managed client relationships, ensuring satisfaction and service retention.
- Facilitated presentations for prospective clients, highlighting company capabilities and expertise.
- Expanded market presence by developing and maintaining strong client relationships.
- Oversaw daily operations of Collision Avoidance Systems to ensure optimal functionality.
- Developed strategic plans that increased profitability and operational efficiency.
- Implemented quality assurance processes to guarantee product excellence.
- Analyzed customer feedback to refine product offerings and improve services.
- Monitored project execution, phase progress, and team performance for timely completion of deliverables.
- Identified growth opportunities for expansion and diversification within the market.
- Created marketing strategies to effectively promote advanced safety technologies.
- Established plans and budgets to measure progress and results.
Education
Bachelor of Science - Security
Western Illinois University
Macomb, IL01.1992
Skills
- Strategic partnerships
- Client relationship management
- Market analysis
- Presentation skills
- Lead generation
- Sales forecasting
- Cold calling
Activities
Golf
Timeline
Business Development Specialist
Minuteman Security & Life Safety
06.2019 - Current
Owner
Collision Avoidance Systems
11.2010 - 12.2018
Bachelor of Science - Security
Western Illinois University