Summary
Overview
Work History
Education
Skills
Leadership Impact
Professional Recognition
Certification
Timeline
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Shawn O'Neill

Alamogordo

Summary

Disciplined, people-centered operations executive with 21 years of experience leading multi-tier teams in highly regulated, zero-defect environments. Proven record directing workforce performance, regulatory compliance programs, asset accountability exceeding $500M, and enterprise-level inspection readiness. Recognized for building structured systems, eliminating inefficiencies, and fostering team cultures grounded in accountability and support. Intentionally pursuing healthcare operations leadership to apply compliance rigor and operational stability within a care-focused environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Operations Manager

United States Air Force, USAF
Holloman Air Force Base, NM
12.2024 - Current
  • Directed a 62-person multi-tier workforce including senior managers, shift leads, and frontline personnel in a high-accountability operational environment
  • Oversaw performance evaluations, certification tracking, regulatory compliance reporting, and daily readiness metrics impacting mission execution
  • Managed accountability of operational assets totaling $508M and redistributed $1.1M in equipment resources to optimize readiness
  • Eliminated recurring compliance discrepancies by developing a centralized regulatory reference system validating 72 safety standards across a 522-person workforce
  • Partnered with installation medical leadership to establish an on-site performance support program providing strength, conditioning, nutrition, and mental health resources to 722 personnel, reducing downtime and increasing accessibility to care
  • Directed complex asset restoration initiatives totaling $4.5M, restoring critical operational capability and training six technicians in inspection and maintenance standards
  • Led execution of 1,700 operational work orders and 20 major asset overhauls within compressed timelines while sustaining quality and compliance standards
  • Provided direct crisis intervention and coordinated support resources for personnel impacted by a workplace traumatic event, stabilizing team morale and performance

Maintenance & Logistics Manager

United States Air Force, USAF
RAF Lakenheath, United Kingdom (UK)
01.2024 - 12.2024

• Collaborated with cross-functional stakeholders to coordinate large-scale equipment redistribution, eliminating a 4.8-year backlog of critical system components and restoring operational continuity.

• Directed five geographically separated operational deployments, overseeing tracking and accountability of 296 high-value tools, 71 regulated system components, and three complex mechanical units.

• Partnered with safety and occupational health teams to conduct comprehensive hazard analysis of a new industrial processing environment; developed mitigation strategies that resolved a four-year compliance deficiency and increased operational throughput by 70%.

Senior Compliance & Program Manager

United States Air Force, USAF
RAF Lakenheath, United Kingdom (UK)
02.2021 - 01.2024
  • Selected for senior enterprise compliance leadership role overseeing inspection planning and regulatory readiness across 64 high-risk operational areas within a federally controlled, zero-defect environment
  • Coordinated inspection strategy with senior installation leadership and national-level oversight agencies to ensure full regulatory alignment
  • Established the installation’s first formalized compliance evaluator training program in partnership with federal instructors; institutionalized annual certification and led cross-branch participation
  • Delivered advanced compliance training to 26 evaluators, strengthening audit consistency and enterprise-wide standardization
  • Identified and corrected 18 systemic deficiencies across seven divisions prior to major federal evaluation
  • Conducted final internal validation inspections for an $8B federally funded modernization initiative, ensuring full operational and regulatory certification readiness prior to higher headquarters evaluation
  • Directed large-scale, multi-organization compliance exercises validating enterprise-wide regulatory adherence under national oversight

Operations Program Leader

United States Air Force, USAF
RAF Lakenheath, United Kingdom (UK)
06.2017 - 02.2021
  • Collaborated with cross-functional stakeholders to eliminate a 4.8-year backlog of critical system components, restoring operational continuity
  • Directed five geographically separated deployment operations, overseeing accountability of 296 high-value tools and 71 regulated system components
  • Partnered with safety and occupational health teams to conduct hazard analysis of industrial processing environment; resolved a four-year compliance deficiency and increased operational throughput by 70%
  • Supported 1,800 mission-critical operational deployments in high-tempo, performance-driven conditions
  • Recognized for sustained operational excellence under elevated accountability standards

Education

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of The Air Force
Montgomery, AL

Bachelor of Science - Health And Human Services

University of Arizona Global Campus
Phoenix, AZ
07-2027

Skills

    Regulatory Compliance & Audit Readiness
    Multi-Tier Workforce Leadership
    Operational Process Improvement
    Healthcare Operations Alignment
    Enterprise Risk Mitigation
    Performance Management Systems
    Cross-Functional Coordination
    Crisis Leadership & Employee Support
    Asset & Resource Accountability
    Organizational Readiness & Standardization

Leadership Impact

• Led teams through high-tempo operational environments while maintaining strict adherence to regulatory standards
• Built structured compliance systems reducing risk exposure and increasing inspection readiness
• Fostered people-first culture focused on mentorship, performance accountability, and employee well-being
• Removed operational inefficiencies to improve workflow clarity, morale, and productivity

Professional Recognition

Recognized multiple times for senior-level leadership, operational excellence, and regulatory compliance performance within large-scale operations.

Certification

  • Adult CPR/AED, American Red Cross - July 2024 - Exp July 2026

Timeline

Senior Operations Manager

United States Air Force, USAF
12.2024 - Current

Maintenance & Logistics Manager

United States Air Force, USAF
01.2024 - 12.2024

Senior Compliance & Program Manager

United States Air Force, USAF
02.2021 - 01.2024

Operations Program Leader

United States Air Force, USAF
06.2017 - 02.2021

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of The Air Force

Bachelor of Science - Health And Human Services

University of Arizona Global Campus