Shawn Rice
Syracuse,NY
Summary
Hard-working delivery driver with 4 years of experience delivering packages. Transports parcels to destinations and takes measures to ensure safety of personal property up to actual customer receipt. Tireless driver completing quick routes and delivering quality service.
Overview
14
14
years of professional experience
Work History
Package Delivery Driver/Package Handler
UPS
East Syracuse, NY
12.2017 - Current
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Lifted, lowered and carried packages typically weighing anywhere from 1 to 150 pounds throughout regular course of delivery.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Food Service Manager/Assistant Manager
Sunoco Gas Station/7-eleven
Syracuse, NY
05.2014 - 12.2018
- Observed staff confirm safety and quality standards.
- Demonstrated conflict management skills while supervising employees.
- Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
- Practiced safe work habits and encouraged staff to do same.
- Displayed proper food handling and equipment technique when assisting in kitchen.
- Accurately monitored inventory levels in order to accurately order supplies.
- Communicated with customers to answer questions or concerns.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Store Manager
Arby's Restaurant
Clay, NY
02.2009 - 05.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Education
High School Diploma -
Cicero-North Syracuse High School
Cicero, NY06.2005
Skills
- Ability to Lift 50 Pounds
- Problem Solving
- Route Planning
- Loading and Unloading
- Dependability and Honesty
- Efficiency and Time Management
- Customer Service
- Inventory Management
Timeline
Package Delivery Driver/Package Handler
UPS
12.2017 - Current
Food Service Manager/Assistant Manager
Sunoco Gas Station/7-eleven
05.2014 - 12.2018
Store Manager
Arby's Restaurant
02.2009 - 05.2014
High School Diploma -
Cicero-North Syracuse High School