Shawn Richardson
Summary
Dynamic, results-oriented professional with over 20 years of experience in customer service, demonstrating a strong commitment to excellence and continuous improvement. Eager to embrace new challenges that enhance overall work experience while contributing effectively in a collaborative team environment. Proven ability to manage time efficiently and maintain exceptional organizational skills. Seeking a long-term opportunity with a forward-thinking company that values dedication and teamwork.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Stand Attendant at Cardinals Stadium
Delaware North Co Sportservice
04.2013 - Current
- Responsible for food and beverage safety and preparation. Duties included stock of inventory, serving customers, and safely prepping and handling food.
Bartender Manager
Delaware North Co Sportservice
04.2013 - Current
- Responsible for scheduling employee duties as well as stocking inventory. Other duties as assigned included food and beverage preparation, serving customers, and handling alcohol.
Bartender Manager
Red Lobster
03.2020 - 03.2023
- Responsible for closing duties, scheduling bar staff, and stocking inventory. Additional duties include providing excellent customer service and onboarding new staff members.
Bartender and Banquet Server
Jilly's Restaurant
08.2011 - 12.2019
- Providing friendly and efficient customer service, spirit mixology, and enforcing safe and hygienic beverage preparation.
Hair/ Makeup Artist
Dominic Michael Salon
01.2001 - 10.2006
- Offering services of active listening as proficiently achieving client's preferred results. Cosmetology services include shampoo, hair cutting, color, event makeover, manicures, and pedicures.
Hair Stylist Manager
Sports Clips
11.2001 - 01.2002
- Salon services include hair washing, coloring, and cutting hair to client specifications.
Stylist
Nails and More
02.2000 - 02.2001
- Salon services include manicures, pedicures, and makeovers for special events.
Education
High School Diploma -
Mehlville High School
Associate's degree - Fine Arts
St. Louis Community College
Skills
- Effective client relations expertise
- Effective interpersonal skills
- Adaptability in fast-paced settings
- Resilient in challenging environments
- Strategic troubleshooting
- Efficient knowledge retention
- Skilled in simultaneous task execution
- Experienced in cross training techniques
- Reliability and punctuality
Certification
- Cosmetology
- 02/2001
- Grabber Hair Design School
Timeline
Bartender Manager
Red Lobster
03.2020 - 03.2023
Stand Attendant at Cardinals Stadium
Delaware North Co Sportservice
04.2013 - Current
Bartender Manager
Delaware North Co Sportservice
04.2013 - Current
Bartender and Banquet Server
Jilly's Restaurant
08.2011 - 12.2019
Hair Stylist Manager
Sports Clips
11.2001 - 01.2002
Hair/ Makeup Artist
Dominic Michael Salon
01.2001 - 10.2006
Stylist
Nails and More
02.2000 - 02.2001
Associate's degree - Fine Arts
St. Louis Community College
High School Diploma -
Mehlville High School
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