Shawn Rivera
Buffalo,New York
Summary
Thorough professional with a passion for solving problems and providing excellent customer service. Proven track record of successfully identifying and repairing a wide variety of technical issues. Confident in ability to diagnose and repair technical issues quickly and efficiently. Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
Work History
COMPUTER DETECTION/SYSTEMS REPAORER
U.S. Army
Buffalo, New York
10.2019 - 10.2023
- Utilized safe work practices when handling hazardous materials during repairs
- Diagnosed mechanical issues through visual inspection, testing components, and using specialized diagnostic equipment
- Repaired and maintained large industrial machinery, utilizing a variety of tools including diagnostic equipment
- Developed effective working relationships with colleagues, supervisors, and customers alike
- Followed all established procedures when servicing equipment.
- Worked closely with customers in resolving their repair needs in a timely manner.
CASHIER
Marshall's
Buffalo, New York
05.2017 - 08.2019
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times.
Education
FINANCE/BUSINESS MANAGEMENT CANDIDATE - Finance
University At Buffalo
05.2026
Skills
- Inventory management
- Quality control
- Workplace safety
- Diagnostic abilities
- Attention to detail
- Customer service
- Time management
- Troubleshooting expertise
- Critical thinking
- Teamwork and Collaboration
- Effective Communication
- Microsoft Office proficiency
- Microsoft Excel Proficiency
- Deadline Adherence
Personal Information
Title: Finance Intern Candidate
Timeline
COMPUTER DETECTION/SYSTEMS REPAORER
U.S. Army
10.2019 - 10.2023
CASHIER
Marshall's
05.2017 - 08.2019
FINANCE/BUSINESS MANAGEMENT CANDIDATE - Finance
University At Buffalo