Experienced Security, Fraud, and Risk Management professional driving enterprise-wide success through strategic planning, operational excellence, and cross-functional collaboration. Implementing and driving proven shrink reduction programs in a 200-million-dollar region consisting of 102 Specialty Retail Stores. Lead company loss prevention efforts and Profit increase efforts company wide. Leader in Internal Investigations and External Investigations. Leader in shrink reduction by reducing shrink in successive seasons by two basis points. Diverse and extensive forensic auditing, investigative, and interviewing skills. Primary Loss Prevention Manager role in the Canadian market 2011-2014.
Reid Interview and Interrogation Training
Communication
LSI- Laboratory for Scientific Interviewing
Mentoring
SCAN- Scientific Content Analysis of written statements
Building Relationships
Wicklander-Zulawski Advanced Interview courses
Influence Behaviors
Manage Field Investigations Staff
Conflict Management and Resolution
Training and Business Coaching Skills
Customer Focused
Extensive use of all Microsoft Office Apps
Extensive experience in Loss Prevention Analytic Software