Shawn Sackett
Kemah
Summary
Dynamic Project Manager with a proven track record at Straight Line Industrial Services, excelling in project coordination and client communication. Expert in managing complex projects, implementing risk management strategies, and delivering exceptional customer satisfaction. Skilled in cost management analysis and adept at fostering strong client relationships, ensuring project success and operational efficiency.
Overview
27
27
years of professional experience
Work History
Project Manager
Straight Line Industrial Services
04.2022 - 07.2025
- Coordinated project schedules, ensuring timely completion of deliverables and adherence to deadlines.
- Led cross-functional teams to streamline communication and improve project workflow efficiency.
- Developed comprehensive project plans, detailing scope, resources, and timelines to guide execution.
- Implemented risk management strategies, identifying potential issues and facilitating proactive solutions.
- Evaluated vendor proposals, negotiating contracts to secure competitive pricing and quality services.
- Analyzed project outcomes post-completion, identifying lessons learned for continual improvement in future initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Managed projects from procurement to commission.
Lead Field Service Technician
Thermon Heat Tracing Services
02.2019 - 03.2022
- Led field service teams, ensuring timely completion of maintenance and repair tasks.
- Developed training programs for junior technicians, enhancing team skill sets and efficiency.
- Diagnosed complex equipment issues, implementing effective solutions to minimize downtime.
- Collaborated with engineering teams to refine product designs based on field feedback.
- Served as the primary point of contact for clients during project implementation phase, fostering trust and loyalty.
- Troubleshot complex technical issues effectively using comprehensive analytical skills.
- Developed strong relationships with clients by providing exceptional customer service and support.
Site Manager
Thermon Heat Tracing Services
02.1998 - 03.2019
- Oversaw daily operations, ensuring adherence to safety standards and operational protocols.
- Coordinated project schedules, optimizing resource allocation and workflow efficiency.
- Managed on-site teams, providing training and mentorship to enhance productivity.
- Implemented process improvements, reducing downtime and increasing project completion rates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Oversaw budget management, consistently delivering projects within allocated financial resources.
Education
Alvin High School
Alvin, TX06-1997
Skills
- Project coordination expertise
- Effective project oversight
- Project management proficiency
- Managing project schedules
- Progress monitoring for projects
- Client communication skills
- Complex problem resolution
- Cost management analysis
Accomplishments
- Completed the Fodder Project on time and $ 600,000 under budget.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 48 staff members.
Languages
English
Native or Bilingual
Interests
- Playing Sports
- Volunteering
- I participate in a variety of outdoor recreational activities
Timeline
Project Manager
Straight Line Industrial Services
04.2022 - 07.2025
Lead Field Service Technician
Thermon Heat Tracing Services
02.2019 - 03.2022
Site Manager
Thermon Heat Tracing Services
02.1998 - 03.2019
Alvin High School
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