Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Smith

Huntington

Summary

Dynamic professional with extensive experience in personnel management and crisis management at Cabell County 911. Proven track record in training and mentoring teams, enhancing operational efficiency, and implementing safety protocols. Adept at issue resolution and information gathering, committed to achieving organizational goals through innovative solutions and strong leadership.

Overview

13
13
years of professional experience

Work History

Assistant Supervisor

Cabell County 911
06.2016 - Current
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Directed work, training, coaching, discipline and performance evaluation of emergency dispatch team.
  • Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Tracked employee vacation, sick and personal time.
  • Generated reports to track employee time and attendance.

Lumber Yard Manager

84 Lumber
04.2014 - 05.2016
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Back of House Manager

Sears
12.2013 - 04.2014
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Back of House Team Member

Toys R Us
10.2012 - 12.2013
  • Managed timely and effective replacement of damaged or missing products.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Prepared pallets for shipment or use by sales floor employees.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Conducted periodic audits to verify inventory accuracy.

Education

GED -

Cabell County Career Technology Center
Huntington Wv
02-2011

Skills

  • Personnel management
  • Training and mentoring
  • Safety and compliance
  • Records management
  • Issue resolution
  • Policy enforcement
  • Crisis management
  • Stress tolerance
  • Flexible schedule
  • Information gathering
  • Multitasking
  • Professionalism
  • leadership

Timeline

Assistant Supervisor

Cabell County 911
06.2016 - Current

Lumber Yard Manager

84 Lumber
04.2014 - 05.2016

Back of House Manager

Sears
12.2013 - 04.2014

Back of House Team Member

Toys R Us
10.2012 - 12.2013

GED -

Cabell County Career Technology Center

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Shawn Smith