Shawn Tipton
Summary
Smart witted outside-the-box- thinker that's recognized for completing immersive tasks. Skilled in conflict resolution and maintaining compliance with safety regulations, I excel in high-pressure environments, ensuring cleanliness and quality service while giving out feedback to ensure the communication is available for the completion of job presented in front of me.
Overview
7
7
years of professional experience
Work History
Dorm Attendant (Lt.)
Bridgeway Halfway House
06.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Correctional Sergeant
Kay County Detention Center
10.2022 - 05.2024
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Supervised multiple employees and performance of tasks and managed numerous offenders.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Responded to emergency situations and provided first aid following facility guidelines.
Gate Guard
Allied Universal Security Services
02.2022 - 09.2022
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
- Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
- Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
- Stayed up-to-date on facility-specific rules, regulations, and procedures to ensure consistent adherence across all shifts.
Carhop Server
Sonics Drive In
07.2018 - 07.2021
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Operated manual and electric appliances to peel, slice, and trim food.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
Education
Associate of Applied Science - Criminal Justice
Pioneer Technology Center
2101 N Ash St, Ponca City, OK, 7460105-2021
High School Diploma -
Ponca City High School
927 N 5th St, Ponca City, OK, 7460105-2021
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Complaint resolution
- Quality assurance
- Record keeping
- Rules compliance
- Customer service
- Attention to detail
- Problem-solving
- Organizational skills
- Analytical thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Full Professional
Spanish
Elementary
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balancePersonal development programsSoftware
Computer economics
Timeline
Dorm Attendant (Lt.)
Bridgeway Halfway House
06.2024 - Current
Correctional Sergeant
Kay County Detention Center
10.2022 - 05.2024
Gate Guard
Allied Universal Security Services
02.2022 - 09.2022
Carhop Server
Sonics Drive In
07.2018 - 07.2021
Associate of Applied Science - Criminal Justice
Pioneer Technology Center
High School Diploma -
Ponca City High School
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